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Introduction to Microsoft Outlook 2019

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Course Overview

Earn and Excel brings you a comprehensive course from Beginner to Advanced to teach you everything you need to know about Outlook.

There is so much more to Outlook than sending or receiving emails. we will show you how to get the best use of Outlook by organizing your calendar, syncing calendars, arranging meetings, setting and completing tasks, and maintaining contacts. She will show you how to organize your folders in ways that will ensure you never lose track of emails, meetings, or contacts.

By the end of this course, you will be an expert at managing your emails, calendars, meetings, tasks, and contacts to an advanced level.

This course is suitable for those professionals with a higher communication aspect to their work such as project managers, Product Managers, Office Managers, PAs, EAs, and Comms resources will tremendously benefit

Corporate employees who use Outlook can cover many different job roles as everyone in an organization will use Outlook


  • Getting comfortable with the Outlook environment and understanding the Ribbon
  • Creating and formatting emails with ease
  • Setting up meetings, recurring meetings, and linking them up in your calendar
  • Understand the difference between Exchange, IMAP, and POP email types
  • Understand the different folders and how to set up your own folder structure to your preference
  • Setting Rules to automatically store emails where you prefer
  • How to use conditional formatting and color coding to enhance the categorisation of your emails and meetings
  • Effective techniques for searching through your emails and meetings to find the ones you need when you need them
  • How to set up automatic replies when you are not available
  • Easily print off your emails, events, or calendar to have a hard copy

Target Audiance

  • The eager executive, determined to streamline their overflowing inbox.
  • The overwhelmed administrative assistant, seeking to master Outlook's organizational tools.
  • The tech-savvy intern, excited to optimize their email efficiency.
  • The multitasking manager, aiming to conquer Outlook's calendar features for seamless scheduling.

Schedule Dates

Introduction to Microsoft Outlook 2019
10 September 2024
Introduction to Microsoft Outlook 2019
10 December 2024
Introduction to Microsoft Outlook 2019
10 March 2025
Introduction to Microsoft Outlook 2019
10 June 2025

Course Content

  • Overview of the Outlook Interface
  • The Ribbon
  • Tabs, Groups, and Commands on the Ribbon
  • The Backstage View

  • Setting Up an Email Account
  • Open Email Messages
  • Reply to and Forward Email Messages
  • Preview and Save an Attachment
  • Print a Message
  • Delete a Message
  • Save a Message in an Alternate Format
  • Delegate Access
  • Customize the Navigation Pane

  • Compose a Message
  • Add an Attachment
  • Add Voting Options
  • Check Spelling and Grammar
  • Format Text
  • Use Microsoft Word to Edit Messages
  • Insert a Hyperlink or Image to a Message
  • Send a Message

  • Change Your Calendar View
  • Set Up Availability Status
  • Print Your Scedule
  • Share Your Calendar
  • Schedule a Meeting
  • Make Updates to Meetings
  • Cancel a Metting
  • Reply to a Meeting Invitation
  • Schedule an Appointment
  • Make Upates to an Appointment
  • Create Calendar Groups
  • Delete a Calendar
  • Work with Calendar Items
  • Create and Add Calendars

  • Add, Delete, Import, and Print a Contact
  • Update a Contact
  • Locate a Contact
  • Sort Contacts
  • Work with Contact Groups
  • Manage Multiple Address books
  • Perform a Mail Merge


Microsoft Outlook is an email client application that also includes features like calendaring, task management, contact management, and more. It’s part of the Microsoft Office suite of applications.

Learning Outlook can significantly enhance your productivity by helping you manage emails, appointments, tasks, and contacts effectively. It’s widely used in businesses worldwide, making it a valuable skill to have.

Outlook 2019 includes features such as email management, calendar scheduling, task organization, contact management, note-taking, and integration with other Office applications.

Outlook offers various tools for organizing emails, including folders, categories, rules, and search functions. These features enable you to sort, filter, and prioritize your emails efficiently.

Yes, Microsoft Outlook is available on various platforms, including Windows, macOS, iOS, and Android. You can access your emails and other Outlook data from multiple devices, ensuring seamless productivity.

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