Course Overview
MB-220T00: Microsoft Dynamics 365 Marketing is a course designed for IT professionals who want to learn how to use Microsoft Dynamics 365 Marketing to create and manage marketing campaigns for their organizations. The course covers topics such as lead management, email marketing, segmentation, customer journey management, event management, and more.
Through hands-on labs and exercises, students will learn how to configure and use Microsoft Dynamics 365 Marketing to create and manage targeted marketing campaigns that drive engagement and sales. The course also covers integration with other Microsoft products, such as Dynamics 365 Sales and Power BI, to provide a comprehensive view of the customer journey.
Upon completion of the course, students will have the knowledge and skills necessary to configure and manage Microsoft Dynamics 365 Marketing, as well as the ability to create and manage effective marketing campaigns that drive business growth. They will also be able to use the system to analyze marketing performance and make data-driven decisions to improve marketing ROI.
Learning Options
Target audiences
- This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.
Schedule Dates
Curriculum
-
Module 1: Marketing Application Configuration
-
Module 2: Leads
-
Module 3: Marketing Forms and Pages
-
Module 4: Segments and Lists
-
Module 5: Marketing Emails
-
Module 6: Customer Journeys
-
Module 7: Insights
-
Module 8: Events
-
Module 9: Surveys
