Course Overview
Enroll for 3-day Troubleshooting Microsoft Exchange Online (MS-220) training course from CounselTrain Technologies accredited by Microsoft. In this course you will learn how to identify, troubleshoot, and resolve issues with Microsoft Exchange Online, hybrid Exchange environments, and related components, technologies, and services
Target audiences
- This course is intended for System administrator and support engineer
Schedule Dates
Curriculum
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Module 1: Troubleshoot mail flow issues (20–25%)
- Troubleshoot Exchange Online mail flow issues
- Troubleshoot mail flow issues with external systems
- Troubleshoot other mail flow issues
- Troubleshoot issues reported by Microsoft Defender for Office 365
- Troubleshoot Exchange Online mail flow issues
- Troubleshoot mail flow issues with external systems
- Troubleshoot other mail flow issues
- Troubleshoot issues reported by Microsoft Defender for Office 365
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Module 2: Troubleshoot compliance and retention issues (25–30%)
- Troubleshoot compliance issues
- Troubleshoot retention issues
- Troubleshoot Office Message Encryption (OME) and S/Mime issues
- Troubleshoot mailbox auditing Issues
- Troubleshoot journaling
- Troubleshoot compliance issues
- Troubleshoot retention issues
- Troubleshoot Office Message Encryption (OME) and S/Mime issues
- Troubleshoot mailbox auditing Issues
- Troubleshoot journaling
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Module 3: Troubleshoot mail client issues (20–25%)
- Troubleshoot connectivity and authentication issues
- Troubleshoot calendaring Issues
- Troubleshoot calendar sharing issues
- Troubleshoot issues with mobile devices
- Troubleshoot connectivity and authentication issues
- Troubleshoot calendaring Issues
- Troubleshoot calendar sharing issues
- Troubleshoot issues with mobile devices
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Module 4: Troubleshoot Exchange Online configuration issues (15–20%)
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Module 5: Troubleshoot hybrid and migration issues (10–15%)