The MS-720T00 Microsoft Teams Voice Engineer course helps learners in planning, configuring, monitoring, and troubleshooting Teams Phone. It also assists in planning and optimizing its network performance. Learners will gain an understanding of team device management, configuration, and deployment. You will understand the process of Microsoft Teams phone management and configuration for voice users and the steps to monitor and troubleshoot Microsoft Teams Phones. It helps you learn the migration of voice servers from Skype for business servers to Teams and also briefs you about how to configure auto attendants and call queues. This is a comprehensive guide to provide information about Teams Phone extension with additional services, its interaction with other Microsoft Services, and the process associated with it. This course will help you design an auto attendant to gather information from callers and set up auto attendants to implement your plan.
- Basic understanding of telecommunication technologies and experience in Microsoft Teams, Microsoft 365, and PowerShell.
- Practical knowledge in deployment and configuration of Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Teams Calling Plans.
- Work experience with administrators for other workloads, including networking, identity, licensing, security, and compliance.
- Experience in Teams-certified devices, audio/video conferencing, and voice migration Management Work incorporation with telephony providers and third-party vendors to enable advanced voice features