Course Overview
In this 2 days course by CounselTrain Technologies, accredited by Microsoft, the candidates are support engineers who support Microsoft Teams environments, troubleshoot deployments, tune performance, collect and analyze telemetry and log data, and manage Teams environments.
Target audiences
- Candidates should have significant exposure unified communications and hands-on experience with Microsoft Teams.
- In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security, and compliance information, debugging, performance tuning, and monitoring.
Schedule Dates
Curriculum
-
Module 1: Troubleshoot Microsoft Teams voice issues (15-20%)
-
Module 2: Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
-
Module 3: Troubleshoot federation issues (10-15%)
-
Module 4: Troubleshoot issues signing into Microsoft Teams (15-20%)
-
Module 5: Troubleshoot teams and channels (10-15%)
-
Module 6: Troubleshoot issues with files (15-20%)
