Course Overview
Office 365 Administration and Troubleshooting is a course designed to teach learners how to administer and troubleshoot Microsoft Office 365, a cloud-based suite of productivity tools and services from Microsoft. This course covers key concepts such as managing user accounts and licenses, setting up security and compliance policies, administering Exchange Online and SharePoint Online, and troubleshooting common Office 365 issues. You will be able to learn user accounts and licenses with Office 365 admin center, configure security and compliance policies with the Security & Compliance Center, manage Exchange Online and SharePoint Online with the Exchange admin center and SharePoint management, and troubleshoot common Office 365 issues with a variety of tools and techniques. By the end of the course, participants will have the knowledge and skills to administer and troubleshoot Office 365, which can help them fill various roles such as B. Office 365 Administrator, IT Support Specialist, and Cloud Administrator.
Learning Options
Target audiences
- This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields: ideally in the areas of system administration, network administration, and messaging.
Schedule Dates
Curriculum
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Module 1: Office 365 services
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Module 2: Office 365 administration, tools, and techniques
- Managing Office 365 with the administrative portals
- Managing Office 365 with Windows PowerShell
- Managing administrative access in Microsoft 365
- Troubleshooting administration in Office 365
- Using the Microsoft 365 admin center
- Administering Office 365 with Windows PowerShell
- Configuring role-based administration
- Troubleshooting administrative issues in Office 365
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Module 3: Administering and troubleshooting directory synchronization and directory objects
- Overview of directory synchronization and federation
- Azure AD Connect management
- Managing user and group objects in Microsoft 365
- Troubleshooting objects and directory synchronization in Office 365
- Configuring Azure AD Connect
- Administer Office 365 by using the Microsoft 365 admin center and Office 365 services admin centers
- Administer Office 365 by using Windows PowerShell
- Managing password policies in Microsoft 365
- Troubleshooting synchronization issues with user objects in Microsoft 365
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Module 4: Administering and troubleshooting Exchange Online
- Overview of Exchange Online management
- Administering Exchange Online recipients
- Administering client access policies in Exchange Online
- Troubleshooting Exchange Online
- Configuring and administering Exchange Online recipients
- Configuring delegated administration
- Configuring client access policies
- Troubleshooting Exchange Online
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Module 5: Administering and troubleshooting Teams
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Module 7: Planning and deploying Microsoft 365 Apps for enterprise
- Overview of Microsoft 365 Apps for enterprise
- Managing Microsoft 365 Apps for enterprise deployments
- Troubleshooting Microsoft 365 apps deployments
- Preparing Microsoft 365 Apps for enterprise installations
- Managing user-driven Microsoft 365 Apps for enterprise installations
- Managing centralized Microsoft 365 Apps for enterprise installations
- Troubleshooting Microsoft 365 Apps for enterprise deployments
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Module 8: Administering and troubleshooting Office 365 compliance and security
- Overview of compliance features in Office 365
- Administering information protection in Office 365
- Administering compliance features in Office 365
- Configuring and administering email security in Office 365
- Troubleshooting Office 365 compliance and protection
- Configuring and verifying Azure Information Protection in Office 365
- Configuring compliance features
- Configuring email protection
- Troubleshooting security and compliance
This course is intended for IT professionals responsible for managing Office 365 in their organization. It is recommended that participants must have prior knowledge of Office 365 and a basic understanding of cloud computing and networking concepts.
Yes, this 10997-D Microsoft Office 365 Administration and Troubleshooting course is in demand, being a cloud-based platform, Office 365 is being used by many organizations globally, and skilled professionals who can manage and troubleshoot the platform are in high demand. Therefore, if you are interested in this field, getting trained and certified in Office 365 Administration and Troubleshooting can be a great career move.
Definitely yes, you can work from home as a 10997-D Microsoft Office 365 Administrator or Troubleshooter. Many organizations allow their employees to work remotely, especially in the IT industry where most of the work can be done through a computer and the internet. Moreover, with the growing trend of remote work, more and more companies are looking for professionals who can work remotely, which creates even more opportunities for remote work in this field.
10997-D Office 365 Administration and Troubleshooting professionals are in demand in various sectors, including but not limited to;
1. IT Services
2. Corporate
3. Education
4. Healthcare
5. Non-Profit
Overall, there are many sectors where certified Microsoft Office 365 Administration and Troubleshooting professionals can work, and the demand for such professionals is expected to grow in the coming years.
