Course Overview
Theoretically speaking, calculating ROI on training projects is easy. However, when it comes to implementation, every training intervention has different considerations, and hence its ROI needs to be calculated differently. This leaves some training professionals with much confusion. In this course, we skip the theoretical part and delve into practical case studies where we calculate ROI for the most common training programs in the region like leadership, health and safety, customer service, communication, software training, and other soft skills.
Course Methodology
The workshop is designed to be interactive and participatory. It includes various pedagogical tools to enable participants to learn effectively and efficiently in a multilateral environment. The course is built on real business scenarios that stem
from what participants experience in their workplace, to ensure behavioral change upon returning to their job.
Learning Options
Target audiences
- Training and development professionals involved in the process of training needs analysis, coordinating, and organizing training courses, and evaluating the results of training.
Schedule Dates
Curriculum
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The ROI formula
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Case study #1 - ROI on leadership development programs
- A typical leadership development program – the most common components
- The organizational benefits of leadership development programs
- Monetizing the benefits of leadership development programs
- Isolating the impact of leadership development programs on business outcome
- ROI of a leadership development program linked to employee retention
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Case study #2 - ROI on health and safety training programs
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Case study #3 - ROI on virtual Microsoft Excel training programs
- How MS Excel training programs help employees
- Monetizing the benefits of Microsoft Excel training programs
- Ensuring implementation of newly acquired skills to maximize ROI
- The right audience for a Microsoft Excel training program
- The ROI formula applied to a Microsoft Excel training program
- Participating in an open course or attending an in-company one? From an ROI perspective
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Case study #4 - ROI on customer service training programs
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Case study #5 - ROI on self-led cybersecurity training programs