Dynamics 365 Fundamentals MB-900T01-A


Dynamics 365 is a multi-faceted tool for customer engagement, unified operations, marketing, retail and talent management. This course will familiarize the learner with Dynamics 365 functionality and business value. The course will cover Dynamics 365 applications, the Power Platform, cloud concepts, the security model, and licensing considerations.

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Online Instructor Led

Onsite Training

Course Information

Module 1: Introduction to Business Applications

In this module, all Business Application modules and functionalities will be introduced, focusing on Customer Engagement, Unified Operations, the Power Platform, and their corresponding business applications.


  • Overview of apps
  • Apps for Customer Engagement
  • Apps for Unified Operations
  • The Power Platform
  • Application basics

Module 2: Cloud concepts

In this module, we discuss high-level cloud concepts and introduce Microsoft’s cloud offering, Azure, examining its relationship with Dynamics 365.


  • Overview of cloud architecture
  • Different types of cloud services available
  • Comparing cloud offerings with corresponding on-premises offerings

Module 3: Managing deployments and releases

In this module, we cover important implementation considerations, including types of deployments, release cadences, and security model design.


  • Types of deployments
  • Types of releases
  • Security concepts and roles
  • Roles and teams
  • GDPR

Module 4: Licensing, onboarding and support

This module empowers the learner to get started with Dynamics 365 by exploring licensing options and finding implementation support.


  • Finding and working with a partner
  • Licensing options
  • Getting set up

Audience Profile


Q: How to prepare for the MB-900 Microsoft Dynamics 365 Exam?

A: This course is designed for learners to look for a foundational understanding of Microsoft Dynamics 365, the cloud computing model, and Power Platform applications. Such as Microsoft Dynamics 365 for Sales, Microsoft Dynamics 365 for Marketing, Microsoft Dynamics 365 for Customer Service, Microsoft Dynamics 365 for Field Service, and Microsoft Dynamics 365 for Finance and Operations. 

Q: What are the Dynamics 365 Fundamentals course requirements?

A: People enrolled in this course should have a basic understanding of IT principles and an interest in Dynamics 365.

Q: Which course is similar to MB-900 Microsoft Dynamics 365 course?

A: All the courses of Office 365 for the user are similar courses to MB-900 Microsoft Dynamics 365.

Q: Which skill and knowledge will be given through the MB-900 Microsoft Dynamics 365 course?

A: Skills about security, compliance, privacy, and trust within Microsoft 365 and the various Microsoft 365 subscriptions, licenses, billing, and support are all covered within the course of MB-900 Microsoft Dynamics 365.

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    What People say?

    Mohammed Aljbreen Operation Specialist, SAMA

    The Clarity of the Content was very good. The explanation of the trainer with in-depth knowledge in a proper flow really impressed me to give 5 star rating.

    Arindam Chakraborty Systems Specialist, King Abdullah University of Sciences & Technology

    The Instructor was really impressive. Clear cut explanation of every topic he covered with real time scenarios.

    Sher Afzal Khan Cloud Engineer, Cloud 9 Networks

    The Trainer and the Course Material, both are good. Good flow of explanation with simple examples. The complete training was focused on current industry challenges.

    Jawed Ahmad Siddiqui Sr. System Administrator, Saudi Ceramics

    The Trainer’s presentation was impressed me to continue the course till end. Never feel bore till the entire sessions. She studied our mindset and follows.

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