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Microsoft Dynamics 365

Microsoft Dynamics 365 Courses

CounselTrain Technologies runs instructor-led Microsoft Dynamics 365 training for finance teams, supply chain staff, Business Central users and CRM consultants. Each Microsoft Dynamics 365 course is mapped to a real job role, so you learn the screens, setups and processes you will use at work, then prepare for the matching Microsoft exam. Take your Microsoft Dynamics 365 course in Dubai at our classroom on Al Ittihad Road, join live online from anywhere in the UAE, or bring the trainer to your office. Batches run in 4-hour or 8-hour daily formats, in English or Arabic.

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Microsoft Dynamics 365

Duration
31 courses

MB-280T04-A: Configure a Dynamics 365 customer experience solution

1 dayView course

MS-4022-A: Extend Microsoft 365 Copilot in Copilot Studio

1 dayView course

MS-4014-A: Build a foundation to build AI agents and extend Microsoft 365 Copilot

1 dayView course

MB-280T01-A: Configure Dynamics 365 customer experience model-driven apps

1 dayView course

DP-605: Prepare and Visualize Data with Microsoft Power BI

1 dayView course

MD-102T00: Microsoft 365 Endpoint Administrator Course

5 daysView course

MS-080T00-A: Employee Experience Platform Specialist

1 dayView course

MB-920T00: Microsoft Dynamics 365 Fundamentals (ERP)

1 dayView course

PL-7003: Create and Manage Model-Driven Apps with Power Apps and Dataverse

1 dayView course

PL-7002: Create and Manage Automated Processes by using Power Automate

1 dayView course

PL-7001: Create and Manage Canvas Apps with Power Apps

1 dayView course

PL-100T00: Microsoft Power Platform App Maker from Microsoft

3 daysView course

PL-200T00: Microsoft Power Platform Functional Consultant

5 daysView course

Business Central (Supply Chain Fundamentals) Course

5 daysView course

Microsoft 365 for Security and Compliance Administrators

4 daysView course

SharePoint Content Contributors

1 dayView course

Why Choose CounselTrain for Microsoft Dynamics 365 Training in the UAE

CounselTrain Technologies is listed as a Microsoft training partner and has trained teams from government, energy, banking, telecom, logistics and technology organizations across the Gulf. Our Microsoft Dynamics 365 training is built for people who will use the system the following week.

Each course includes a soft copy of the courseware, labs and exercises during training, sample exam questions and a mock test on the last day. You also receive exam registration guidance and a Certificate of Course Completion.

Support continues after the course ends, so you can come back with questions once you start applying what you learned at work.

For UAE organizations, we also offer custom programmers that support Emiratization goals for UAE national staff.

Microsoft Dynamics 365 Training Courses by Job Role

Our Microsoft Dynamics 365 training courses are grouped by the work you do. Pick the row closest to your role; if you are unsure, our advisors will recommend a starting point before you register for a Microsoft Dynamics 365 course in the UAE.

How We Deliver

Flexible Training Options to Meet Your Needs

Choose how you learn — live online, in-classroom, at your workplace, or internationally. CounselTrain delivers certified IT training in the format that fits your team.

Online Instructor-Led Training

Online Instructor-Led Training

Learn from the comfort of your workplace or at home through live virtual sessions led by expert trainers.

Live SessionsRecorded AccessGlobal
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Client portfolio
100+ trusted clients

Access premium learning and development programs trusted by leading global organisations, exclusively on CounselTrain.

Government & public sectorEnergy & industrialBanking & financeTelecom & mediaLogistics & aviationTechnology
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Why Choose CounselTrain?

What organisations across the UAE gain when they train their people with us.

Our courses

  • Industry-Recognized Courses

    Certified programmes from Microsoft, CompTIA, EC-Council, PECB and the Linux Foundation, aligned with what employers look for.

  • Custom-Built Courses

    Programmes shaped around your team’s goals, tools and skill gaps, with content and pace tailored to your organisation.

  • SME Trainers

    Subject-matter experts who practise what they teach, bringing real project experience from across the Gulf and beyond.

  • Flexible Training Formats

    Live online, classroom in Dubai, onsite at your workplace or overseas, scheduled on weekdays, evenings or weekends.

  • Emiratization Support

    Upskilling programmes that help organisations develop UAE national talent and progress their Emiratization goals.

  • Post-Training Support

    Continued guidance after the course ends, from revisiting key concepts to applying new skills on the job.

  • Exam Preparation Guidance

    Exam-focused revision, practice questions and clear advice on the certification process, so you sit your exam with confidence.

  • Planning training for your team?

    Share your goals and we’ll recommend the right programme and format.

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Got Questions?

Microsoft Dynamics 365 FAQs

Common questions about Microsoft Dynamics 365 training.

Which Microsoft Dynamics 365 course should I start with?

Start with the course for the module you will use at work: Finance (MB-310), Supply Chain Management (MB-330) or Business Central (MB-800). If you need a broad overview first, MB-920T00 covers Finance, Supply Chain, Commerce, Human Resources and Project Operations in one day.

How long is a Microsoft Dynamics 365 course in Dubai?

Courses run from 1 day for overview and app-building courses to 4 or 5 days for role-based courses such as Finance, Supply Chain Management and Business Central. You can choose 4-hour or 8-hour daily sessions.

Is the Dynamics 365 certification included in the course?

The Dynamics 365 certification is issued by Microsoft after you pass its exam, which you book separately. The course prepares you with labs, sample questions, a mock test and exam registration guidance, and you receive a CounselTrain Certificate of Course Completion.

Which Dynamics 365 certification exams can I still take?

Microsoft retired several Dynamics 365 exams in 2025 and 2026, including MB-910, MB-920 and MB-280. Our advisors check Microsoft Learn for the current exam that matches your role before you enrol, so you prepare for a certification that is still live.

Can I get a Dynamics 365 certification in Dubai if I study online?

Yes. Live online classes cover the same content and labs as the classroom course, and the Microsoft exam is the same wherever you trained. Many learners in Dubai choose online batches to fit around work.

Can you train our whole team at our office in the UAE?

Yes. Onsite Microsoft Dynamics 365 training is available across the UAE, and the trainer can adapt examples to your company’s processes. Private batches can also be scheduled in our Dubai classroom or online.

Do I need prior ERP or CRM experience?

Most courses have no strict prerequisite, though a basic understanding of business processes helps. Role-based courses suit people who already work in finance, supply chain or sales. Each course page lists its recommended background.

Still have questions?

Our training advisors are available 7 days a week to help you find the right course.

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