This privacy policy (the \u201cPolicy\u201d or the \u201cPrivacy Policy\u201d) describes how Counseltrain Technologies collects, uses, consults, or otherwise processes an individual\u2019s, Personal Data. Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at learning@counseltrain.com<\/a>. In all cases described in this Policy, Counseltrain Technologies will process your data as a Data Controller.<\/p>\n\n\n\n We are committed to protecting the privacy of our users and customers. This Privacy Policy is especially directed at:<\/p>\n\n\n\n This Privacy Policy is intended to inform you how we gather, define, and use information that could identify you, such as your name, email address, address, other contact details, online identifiers, or other information that you provide to us when using our websites or when relying on our services. Please take a moment to read this Privacy Policy carefully. This policy is to be read as consistent with the Cookie Policy.<\/p>\n\n\n\n This policy includes a description of your data protection rights, including a right to object to some of the processing activities we carry out.<\/p>\n\n\n\n If you have general questions about any of your desired courses or how to contact Customer Service for assistance, please send us an email at learning@counseltrain.com<\/a>. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.<\/p>\n\n\n\n The purpose of the Website is to create a learning platform for professionals involved in the Counseltrain who would like to publish and\/or assess content.<\/p>\n\n\n\n As part of our effort to create this online community, we receive and store information about you such as:<\/p>\n\n\n\n a) Personal Information<\/strong><\/p>\n\n\n\n Content published in Counseltrain is accessible to all visitors.<\/p>\n\n\n\n b) Other Information <\/strong><\/p>\n\n\n\n Because we seek to create a vibrant learning platform, there may be opportunities for you to provide information to our Website. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share. Therefore, we cannot and do not guarantee that you will not be viewed by unauthorized persons.<\/p>\n\n\n\n c) Non-personal information<\/strong><\/p>\n\n\n\n We automatically track and collect certain non-personal information such as Website navigation data, Internet Protocol (\u201cIP\u201d) addresses, timestamps, and URLs. We use this information to do internal research on our users\u2019 demographics, interests, and behavior to better understand, protect, and serve you and our Counseltrain community.<\/p>\n\n\n\n d) Correspondence information<\/strong><\/p>\n\n\n\n If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our Website, we may store such information on our servers.<\/p>\n\n\n\n e) Payment Information<\/strong><\/p>\n\n\n\n To protect you against fraud, unauthorized transactions (such as money laundering), claims, and other liabilities, we only collect an identification number and order details which enable us to match each user to the payments he makes. We do not collect credit card information.<\/p>\n\n\n\n We allow our third-party payment vendor to collect information to collect fees from users on the Website. We do not have access to the payment information that you provide to our third-party payment vendor and this information is subject to the privacy policy of the third-party payment vendor. For more information regarding what payment information our third-party payment vendor collects and how it uses this information, please see their privacy policy.<\/p>\n\n\n\n What personal information do we process? <\/strong><\/p>\n\n\n\n When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Counseltrain and the Services, the choices you make, and the products and features you use. <\/p>\n\n\n\n Do we process any sensitive personal information? <\/strong><\/p>\n\n\n\n We do not process sensitive personal information.<\/p>\n\n\n\n Do we receive any information from third parties? <\/strong><\/p>\n\n\n\n We do not receive any information from third parties.<\/p>\n\n\n\n How do we process your information? <\/strong><\/p>\n\n\n\n We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. <\/p>\n\n\n\n In what situations and with which parties do we share personal information?<\/strong> <\/p>\n\n\n\n We may share information in specific situations and with specific third parties. <\/p>\n\n\n\n What are your rights?<\/strong><\/p>\n\n\n\n Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. <\/p>\n\n\n\n How do you exercise your rights? <\/strong><\/p>\n\n\n\n The easiest way to exercise your rights is by filling out our data subject request form available here at www.counseltrain.com<\/a>, or by contacting us. We will consider and act upon any request by applicable data protection laws.<\/p>\n\n\n\n Want to learn more about what Counseltrain does with any information we collect? Click here<\/a> to review the notice in full.<\/p>\n\n\n\n We use your information to provide, analyze, administer, enhance, and personalize our services and marketing efforts, to process your registration, your orders, and your payments, and to communicate with you on these and other topics. For example, we use the information to :<\/p>\n\n\n\n a) Send the most appropriate advertising based on geographic area or information derived from your IP address. Many IP addresses are commonly associated with Internet service providers, universities, or major corporations in specific regions or localities. Aggregate information derived from IP addresses may also be reported to advertisers.<\/p>\n\n\n\n b) Estimate the total number of Internet users visiting our Website from specific countries or regions of the world.<\/p>\n\n\n\n 7. However, if we decide to share such information, you shall be notified and shall have the option to opt-out from providing us with your personal information above for this purpose.<\/p>\n\n\n\n We do not transfer, sell or rent your Business Information to third parties for their marketing purposes other than what is stated in this Privacy Policy. We request only the information that we need to operate our Services and improve our Website\u2019s user experience. We do not use your Information to create any advertising creative.<\/p>\n\n\n\n Use of Business Information by other third parties<\/strong><\/p>\n\n\n\n Our legal basis for collecting and using the personal information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect and use it. We will normally collect personal information from you where we need the personal information to perform a contract with you (for example to provide our services to you), where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (for example our direct marketing activities by your preferences).<\/p>\n\n\n\n In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example to prevent payment fraud or confirm your identity).<\/p>\n\n\n\n For questions about our use of your personal information (including the legal basis and transfer mechanisms we rely on) please contact our Data Protection Office\/Privacy Office by mail at: learning@counseltrain.com.<\/p>\n\n\n\n We use reasonable administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access, use, and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Indicatively :<\/p>\n\n\n\n If however, we share your Information with third parties, we will notify you. Please note that no transmission over the internet can guarantee confidentiality and non-disclosure, and as such, you transmit at your own risk.<\/p>\n\n\n\n We save your Information in our database to improve our Website and user experience and by our TOS. If you wish that your Business Information be permanently deleted from our database when you stop using our Services, please notify us at learning@counseltrain.com<\/a>. <\/p>\n\n\n\n Counseltrain Technologies is a UAE company. If you are located outside the UAE and choose to provide information to us, CounselTrain transfers your Information to our servers in the UAE. The UAE may not have the same data protection laws as the country in which you initially provided the Information. When we transfer your Information to the UAE, we will protect it as described in this Privacy Policy. By visiting our Website or providing CounselTrain with your Information, you fully understand and unambiguously consent to this transfer, processing, and storage of your Information in the UAE.<\/p>\n\n\n\n Once you have provided your Personal Data, you have several rights, which you can in principle exercise free of charge, subject to statutory exceptions. These rights may be limited, for example, if fulfilling your request would reveal Personal Data about another person, or if you ask us to delete information that we are required by law to keep or have compelling legitimate interests in keeping. To exercise any of your rights, you can file a request here learning@counseltrain.com<\/a>.<\/p>\n\n\n\n Should you have unresolved concerns, you have the right to lodge a complaint with a Supervisory Authority where you live or where you believe a breach may have occurred. We encourage you to come to us in the first instance but, to the extent that this right applies to you, you are entitled to complain directly to the relevant Supervisory Authority.<\/p>\n\n\n\n Wherever we rely on your consent, you will be able to withdraw that consent at any time you choose and at your own initiative by logging into your account on our website (if you have one) or by contacting us at help@counseltrain.com. The withdrawal of your consent will not affect the lawfulness of the collection and processing of your data based on your consent up until the moment where you withdraw your consent.<\/p>\n\n\n\n You have the right to access, review, and rectify your Personal Data. You may be entitled to ask us for a copy of your information, to review or correct it if you wish to rectify any information like your name, email address, passwords, and\/or any other preferences, you can easily do so by contacting us here learning@counseltrain.com<\/a>. You may also request a copy of the Personal Data processed as described in this Privacy Policy.<\/p>\n\n\n\n You have the right to the erasure of your Personal Data processed by us as described in this Privacy Policy in case it is no longer needed for the purposes for which the Personal Data was initially collected or processed or in the event you have withdrawn your consent or objected to processing as described in this Privacy Policy and no other legal ground for processing applies. Should you wish to have your Personal Data erased, please file a request here at learning@counseltrain.com<\/a>.<\/p>\n\n\n\n\n
Contacting Us<\/h2>\n\n\n\n
Collection of Information<\/h2>\n\n\n\n
Use of Information<\/h2>\n\n\n\n
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Protection of Information<\/h2>\n\n\n\n
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Storage of Information<\/h2>\n\n\n\n
Information and Rights<\/h2>\n\n\n\n
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