
Implementing Cisco Collaboration Core Technologies (CLCOR) Course in Qatar
Implementing Cisco Collaboration Core Technologies (CLCOR) Course in Qatar
For most organisations, a dropped call with a customer or a frozen video meeting with senior leaders is more than a technical fault; it damages trust. Reliable, secure and high-quality communication has become part of the service every business offers. The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) course gives IT teams the knowledge to deliver that standard on Cisco collaboration platforms.
Quality and resilience sit at the centre of the programme. You learn to design collaboration solutions with the right sizing, bandwidth, codecs, high availability and disaster recovery, and to apply Quality of Service (QoS) so voice and video stay clear even when networks are busy. Practical modules on media troubleshooting teach you to recognise and resolve one-way audio, choppy sound and video artefacts before users report them.
Security receives equal attention. The course covers X.509 certificates, single sign-on, OAuth and encrypted media with SRTP, as well as calling privileges and toll fraud prevention that protect organisations from costly misuse. At the network edge, you explore how Cisco Expressway and Cisco Unified Border Element (CUBE) securely connect internal users to remote workers, partners and service providers.
Alongside these themes, you build core skills in Cisco Unified Communications Manager, Cisco Unity Connection, Webex Calling and the Webex Suite for calling, meetings and messaging. The course prepares you for Cisco exam 350-801, which earns the Cisco Certified Specialist – Collaboration Core credential and forms the core of CCNP Collaboration and CCIE Collaboration. We deliver the course to IT professionals and organisations across Qatar.
Course objectives
This course will enable you to:
- Design collaboration solutions with appropriate sizing, bandwidth, codec selection, high availability, and disaster recovery.
- Secure collaboration services using X.509 certificates, single sign-on, OAuth, TLS and SRTP.
- Prevent toll fraud and control call access with calling privileges in CUCM and call permissions in Webex Calling.
- Explain how Cisco Expressway and CUBE securely connect users, partners, and service providers at the network edge.
- Configure the Webex Suite for calling, meetings and messaging, and manage services through Webex Control Hub.
- Integrate Cisco Unity Connection with call control to deliver dependable voicemail and call handling.
- Implement QoS trust boundaries, classification, marking, and queuing to keep voice and video quality consistent.
Target Audience
- Network administrators and engineers responsible for managing voice and video networks
- Unified communications managers and coordinators overseeing collaboration tools and infrastructure
- Systems engineers who design and implement Cisco Collaboration technology solutions
- Voice and collaboration architects tasked with designing converged networks
- Collaboration engineers specializing in Cisco Unified Communications solutions
- IT professionals preparing for the Cisco CCNP Collaboration certification
- Support technicians and entry-level engineers aiming to specialize in communication technologies
- Cisco integrators and partners needing in-depth knowledge of Cisco Collaboration technologies
Course Content
2 modules · 43 topics01Course Outline21 topics
- Describing the Cisco Collaboration Solutions Architecture
- Exploring Call Signaling over IP Networks
- Integrating Cisco Unified Communications Manager LDAP
- Implementing Cisco Unified Communications Manager Provisioning Features
- Exploring Codecs
- Describing Dial Plans and Endpoint Addressing
- Implementing MGCP Gateways
- Implementing Voice Gateways
- Configuring Calling Privileges in Cisco Unified Communications Manager
- Implementing Toll Fraud Prevention
- Implementing Globalized Call Routing
- Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager
- Describing Cisco Instant Messaging and Presence
- Enabling Cisco Jabber®
- Configuring Cisco Unity Connection Integration
- Configuring Cisco Unity Connection Call Handlers
- Describing Collaboration Edge Architecture
- Analyzing Quality Issues in Converged Networks
- Defining QoS and QoS Models
- Implementing Classification and Marking
- Configuring Classification and Marking on Cisco Catalyst Switches
02Lab Outline22 topics
- Using Certificates
- Configure IP Network Protocols
- Configure and Troubleshoot Collaboration Endpoints
- Troubleshoot Calling Issues
- Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
- Deploy an IP Phone Through Auto and Manual Registration
- Configure Self-Provisioning
- Configure Batch Provisioning
- Explore the Cisco VoIP Bandwidth Calculator
- Configure Regions and Locations
- Implement Endpoint Addressing and Call Routing
- Implement PSTN Calling Using MGCP Gateways
- Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
- Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
- Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
- Configure Calling Privileges
- Implement Toll Fraud Prevention on Cisco Unified Communications Manager
- Implement Globalized Call Routing
- Deploy an On-Premise Cisco Jabber Client for Windows
- Configure the Integration Between Unity Connection and Cisco UCM
- Manage Unity Connection Users
- EAI: Configure QOS
Schedule Dates
4 upcoming batches| Batch Dates | Duration | Batch Options | Language | Action |
|---|---|---|---|---|
| 16 November 2026 - 19 November 2026 | 4 Days | 4 hours & 8 hours | English/ Arabic | |
| 22 February 2027 - 25 February 2027 | 4 Days | 4 hours & 8 hours | English/ Arabic | |
| 24 May 2027 - 27 May 2027 | 4 Days | 4 hours & 8 hours | English/ Arabic | |
| 30 August 2027 - 02 September 2027 | 4 Days | 4 hours & 8 hours | English/ Arabic |
Can’t find a suitable date? Request a schedule that fits your team.
Request More InformationFor organisations in Qatar, a reliable collaboration experience depends on skills across the network, the platform, and the customer journey. The CLCOR course builds the platform core, and many engineers strengthen the network layer with Cisco Enterprise Network Core (ENCOR) so that routing and QoS decisions support voice and video from end to end. Professionals who want to specialise further can choose Cisco Collaboration Hybrid and Cloud Technologies training (CLHCT) for advanced Webex deployments, or Webex Contact Center training (CLCCE) for customer-facing services. To see how these courses combine into a recognised credential, visit our CCNP Collaboration certification page, or talk to our team about tailored corporate Cisco training for your IT department.
FAQs
Why is CLCOR important for organisations that rely on calling and meetings?
It equips engineers to keep communication services available, secure, and clear. Skills such as resilient design, QoS, and media troubleshooting reduce outages and quality complaints, protecting both productivity and customer experience.
Does the course address call and video quality?
Yes. You study why quality problems occur in converged networks and how to fix them, including one-way audio, choppy audio, and video artefacts. You also configure QoS policies that prioritise voice and video on wired and wireless networks.
Is collaboration security part of the course?
Yes. Topics include certificates, single sign-on, OAuth, TLS and SRTP encryption, role-based access control, and toll fraud prevention for both on-premises and cloud calling.
What credential do I receive after passing 350-801?
You receive the Cisco Certified Specialist – Collaboration Core certification. The same exam counts as the core requirement for CCNP Collaboration and CCIE Collaboration, so it moves you towards both.
What should I study after CLCOR?
Choose the concentration that matches your role: CLACC for advanced on-premises call control, CLHCT for hybrid and cloud technologies, or CLCCE for Webex Contact Center. Passing any one of them alongside 350-801 earns you CCNP Collaboration.
Flexible Training Options to Meet Your Needs
Choose how you learn — live online, in-classroom, at your workplace, or internationally. CounselTrain delivers certified IT training in the format that fits your team.
Select the method that best suits your needs.
Online Instructor-Led Training
Learn from the comfort of your workplace or at home through live virtual sessions led by expert trainers.
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Classroom Training
Participate in interactive, face-to-face training in our top 5-star training facilities in Dubai.
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Onsite Training
Learn a customised curriculum in your workplace to ensure the most impact and team participation.
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Overseas Training
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