Cisco Certified Support Technician (CCST) Networking (100-150)

As organizations expand their offices, digital services, and connected devices, the need for capable IT support staff is growing quickly. Behind every working laptop, printer, and wireless connection is a technician who understands the basics of networking. The Cisco Certified Support Technician (CCST) Networking (100-150) course gives new IT professionals the knowledge to support networks with confidence from their first day.

The course starts with how networks are built and how they communicate. You will learn the differences between LANs, WANs, and cloud-based services, understand network performance terms such as bandwidth and latency, and see how protocols such as TCP, UDP, DHCP, and DNS work together to deliver everyday services like web browsing and email.

You will then move into hands-on topics that support technicians use constantly. These include identifying IPv4 and IPv6 addresses, understanding public and private addressing and basic subnetting, choosing the right copper or fiber cable, and configuring wired and wireless connections on end devices. You will also learn the purpose of switches, routers, access points, and firewalls, and how to access network equipment through the console or SSH.

Finally, the course teaches you to diagnose and resolve common problems. Using a structured troubleshooting approach and tools such as ping, traceroute, ipconfig, and nslookup, you will learn to isolate faults step by step. Security basics, including wireless protection and endpoint security, are also covered.

This 100-150 CCST Networking course prepares you for the Cisco exam and provides a strong path toward CCNA.

Course Objectives

By completing this course, you will be able to:

• Describe LAN, WAN, and cloud network types, and explain bandwidth, latency, throughput, and common network protocols.
• Recognize IPv4 and IPv6 addresses, private and public ranges, and apply introductory
• Choose and connect suitable copper, fiber and wireless media for different
• Configure network settings on end devices, including laptops, mobile devices and
• Explain the functions of switches, routers, access points and firewalls, and access devices via console and SSH.
• Diagnose common connectivity issues using structured troubleshooting and tools such as ping, traceroute, ipconfig, and nslookup.
• Apply basic security measures to wireless networks and end devices, and recognize common network