4.8Course Overview
The PECB ISO/IEC 20000 Lead Auditor training course provides you with the necessary knowledge and skills to conduct service management system (SMS) audits in accordance with widely recognized audit principles, procedures, and techniques. This training course has been developed to reflect the importance of an effective SMS audit. It aims to strengthen your skill set regarding the planning and conducting SMS audits in compliance with the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other best practices of auditing.
This training course also provides exercises, quizzes, and practical examples to help you understand the most important aspects of SMS audits. It elaborates, among others, on the practical aspects, such as the interpretation of ISO/IEC 20000-1 requirements in the context of an audit, the application of principles of auditing, the audit methods, the evidence collection and verification, the leading of an audit team, the drafting of nonconformity reports, and the preparation of the final audit report.
Key Features Of IEC 20000 Lead Auditor Certification
- Mastery of IT service management principles and practices according to the IEC 20000 standard
- Expertise in conducting comprehensive audits of IT service management systems
- Ability to assess and ensure compliance with IEC 20000 requirements and best practices
- Proficiency in identifying areas for improvement and implementing corrective actions
- Certification as a competent and trusted IT service management auditor recognized globally
Why Choose CounselTrain for ISO/IEC 20000 Lead Auditor Training in Saudi Arabia?
Choosing CounselTrain for ISO/IEC 20000 Lead Auditor Training in the Saudi Arabia offers a multitude of advantages. Our training programs are designed and delivered by industry experts with extensive experience in IT service management and international standards. We provide a comprehensive curriculum that covers all aspects of the IEC 20000 standard, equipping participants with the knowledge and skills needed to excel as IT service management auditors. CounselTrain’s training methodology focuses on practical learning, case studies, and real-world scenarios, ensuring that participants gain hands-on experience and can apply their knowledge effectively in audit situations.
Multiple Routes of Delivery to
Fit Your Timetable
We understand that flexibility is key to effective learning and development, especially in today’s dynamic work environment. That’s why we offer multiple delivery formats for our IT trainings in UAE. Whether you prefer the interaction of in-person classes, the convenience of live virtual training, or the independence of self-paced online learning, we have a solution tailored to your schedule. Our goal is to make professional growth accessible to everyone, allowing you to upskill without compromising your other commitments.
Target Audiance
- Auditors seeking to conduct and lead SMS audits
- Managers or consultants seeking to master the SMS audit process
- Individuals responsible for maintaining conformity to ISO/IEC 20000-1 requirements in an organization
- Technical experts seeking to prepare organizations for an SMS certification audit
- Expert advisors in service management
ISO/IEC 20000 Lead Auditor in Saudi Arabia
The ISO/IEC 20000 Lead Auditor course in the Saudi Arabia is of paramount importance for professionals and organizations operating in the IT service management sector. This course equips individuals with the knowledge, skills, and certification required to conduct effective audits of IT service management systems based on the IEC 20000 standard. By mastering the intricacies of IT service management principles and audit techniques, participants can ensure that their organizations meet international standards, enhance service quality, and optimize IT processes. AchievingISO/IEC20000 Lead Auditor certification not only demonstrates competence and expertise but also instills confidence in stakeholders and clients, highlighting a commitment to excellence in IT service delivery.
Soft copy of Courseware
Certificate of Course Complition
Experienced and Professional Trainer
Lab and Exercises During Training 
Sample Questions for Exam Prepration
Mock Test on the Last Day of Training 
Exam Registration Guidance 
5-Star Training Environmment