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What is total quality management (TQM)? Total quality management (TQM) is a customer-oriented process that aims for the continuous improvement of business operations.
Total Quality Management training course will help you to learn how to escape from the distractions and interruptions of daily work activities and concentrate on learning. TQM is a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
Module 1 – Overview of Total Quality Management
Module 2 – Principles of Total Quality Management
Module 3 – Phases of Total Quality Management
Module 4 – Tools for Total Quality Management
Module 5 – Elements of Total Quality Management
Module 6 – Benefits of Total Quality Management
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Module 7 – Steps to Implement a Total Quality Management System
Module 8 – Challenges to Total Quality Management
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Q: What is total quality management TQM?
A: Total Quality Management (TQM) is a management framework based on the idea that an organization can build long-term success by including all its members, from low-level workers to its highest-ranking executives, focusing on improving quality and, thus, delivering customer satisfaction.
Q: What are some of the major benefits of TQM?
A: The benefits of Total Quality Management are that it strengthened its competitive position, adaptability to changing or emerging market conditions, and to environmental and other government regulations with higher productivity that enhances the market image, elimination of defects and waste, reduces costs, and better cost management, and higher profitability.
Q: What does total quality management do?
A: TQM manages all activities and tasks needed to maintain a desired level of excellence within a business and its operations. It includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement measures.
Q: What is total quality management certification?
A: The total Quality Management (TQM) concept is a system of management that will ensure long-term success that is based on the satisfaction of customers. Training in TQM will help you learn to utilize a mix of strategies, data, and efficient communication to incorporate the quality of your company.