

Palo Alto Networks: Cortex XSOAR 6.8: Automation and Orchestration (EDU-380)
Course Overview
Providers and integrators face a particular problem. Several teams, or several customers, need the same response to the same threat, yet each tends to do it a little differently. Palo Alto Networks Cortex XSOAR training addresses that by teaching how to build response processes once, test them properly, and reuse them.
EDU-380 is a four-day, instructor-led course based on Cortex XSOAR 6.8. It is designed for SOC, CERT, CSIRT, and SOAR engineers, and Palo Alto Networks lists managed security service providers, service delivery partners, system integrators, and professional services engineers in its audience.
Reuse begins with solid foundations. The course covers core functionality, integrations and playbook development, using a complete phishing workflow as the example. Classification and mapping then standardise how events become incidents, and the layout builder gives every analyst the same working view.
Several modules suit environments where more than one team uses the platform. The marketplace and content management cover how content is obtained and controlled. Role-based access controls decide who may do what. Jobs and scheduling run tasks without a person starting them. Indicators and threat intelligence management keep shared context in one place.
Technical depth comes from solution architecture, Docker, automation development and debugging, and integration development. Participants must complete the Cortex XSOAR Analyst digital learning first. Palo Alto Networks states that proficiency in writing code is not required for the course. As service volumes grow, a team with standard playbooks and clear access rules can add work without adding confusion.
Course Objectives
- Configure integrations that link customer or business systems to Cortex XSOAR.
- Develop playbooks that apply the same response process every time.
- Standardise event handling through classification and mapping.
- Build layouts that give all analysts a consistent working view.
- Manage marketplace content and control how it is used.
- Organise users and roles with role-based access controls.
- Schedule jobs and manage indicators and threat intelligence data.
- Develop, test, and debug automations, including Docker use.
- Describe the solution architecture and integration development steps.
Prerequisites
Participants must complete the Cortex XSOAR Analyst digital learning. Participants who have experience with scripting, the use of Python and JavaScript, and the use of JSON data objects will likely be able to apply what they learn more quickly than participants without such experience. However, completion of the course does not require proficiency in writing code.
Target Audience
- SOC engineers and security operations staff: you handle repetitive triage that a playbook could carry.
- SOAR engineers: you build and maintain the integrations and automations behind the process.
- CERT and CSIRT team members: you need consistent case records and repeatable response steps.
- Managed security service providers (MSSPs): you deliver the same response process across teams or customers.
- System integrators and service delivery partners: you configure and hand over XSOAR environments.
- Professional services engineers: you need a structured view of the whole platform.
- Security engineers and administrators: you are asked to connect security tools into one workflow.
Course Content
1 modules · 13 topics01Course Outline13 topics
- Core functionality and Feature Sets
- Enabling and Configuring Integrations
- Playbook Development
- Classification and Mapping
- Layout Builder
- Solution Architecture
- Docker
- Automation Development & Debugging
- The Marketplace and Content Management
- Indicators and Threat Intelligence Management
- Jobs and Job Scheduling
- Users and Role-Based Access Controls
- Integration Development
Schedule Dates
4 upcoming batches| Batch Dates | Duration | Language | Action |
|---|---|---|---|
| 23 November 2026 - 26 November 2026 | 4 Days | English / Arabic | |
| 01 March 2027 - 04 March 2027 | 4 Days | English / Arabic | |
| 07 June 2027 - 10 June 2027 | 4 Days | English / Arabic | |
| 13 September 2027 - 16 September 2027 | 4 Days | English / Arabic |
Can’t find a suitable date? Request a schedule that fits your team.
Request More InformationPalo Alto Networks Cortex XSOAR Training in Tanzania: Dar es Salaam, Arusha and Dodoma
Palo Alto Networks Cortex XSOAR training in Tanzania is relevant to security teams, service providers and integrators who support banks, mobile money platforms and telecom operators. Organisations in Dar es Salaam, Arusha and Dodoma handle growing volumes of financial and personal data, and the Personal Data Protection Act places duties on those that process personal information. The Tanzania Communications Regulatory Authority (TCRA) oversees the communications sector, which keeps telecom security in focus. When an incident occurs, consistent and documented response steps matter, and EDU-380 teaches how to build them as playbooks.
FAQs
What does the EDU-380 Cortex XSOAR course involve?
EDU-380 is a four-day, instructor-led Palo Alto Networks course based on Cortex XSOAR 6.8. Participants configure integrations, develop playbooks, build incident layouts, and develop automations. They also manage content, indicators, scheduled jobs, and user roles. A phishing-response playbook is developed end-to-end as the course’s worked example.
Which features support working across several teams or customers?
Content management and the marketplace cover how content is obtained and controlled. Role-based access controls define who can do what. Classification and mapping standardise incidents, and layouts give analysts consistent views. Jobs and scheduling automate recurring tasks. Check with the training team if your platform version differs from 6.8.
Is the course relevant to service providers?
Yes. Palo Alto Networks lists managed security service providers, service delivery partners, system integrators, and professional services engineers among its audience, alongside SOC, CERT, CSIRT, and SOAR engineers. Participants must meet the prerequisite of completing the Cortex XSOAR Analyst digital learning first.
What are the prerequisites?
You must complete the Cortex XSOAR Analyst digital learning. Palo Alto Networks also states that completing EDU-380 does not require proficiency in writing code. Partner course notes say that scripting, Python, JavaScript, and JSON experience can help you absorb the automation modules faster.
What practical skills will the course build?
You will practise enabling integrations, building playbooks, mapping events to incident fields, and designing layouts. You will also work through debugging automations, managing indicators, and applying role-based access. Your results depend on your starting experience and how often you apply the skills in your own environment.
Does EDU-380 lead to certification?
Not on its own. Training, an exam, and a certification are three separate things, and EDU-380 is training. Palo Alto Networks has moved to role-based certifications and retired the PCSAE exam in 2025, so check its current catalogue for Cortex XSOAR options. Attendance does not award certification or guarantee a pass.
Why do standard playbooks matter as a business grows?
More customers, more teams, and more events increase the chance that people handle the same threat differently. A standard playbook applies one tested process each time and records what was done. New staff can follow it, and managers can review it. That keeps quality steady while workload rises.
Can this course support my professional development?
It adds a practical security automation skill to your existing operations or engineering background, which may be valuable in provider and integrator roles. No course can guarantee a job, pay rise, or promotion, and outcomes depend on your employer, your experience, and the wider market.
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