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Microsoft Dynamics 365

Microsoft Dynamics 365 Courses

CounselTrain Technologies runs instructor-led Microsoft Dynamics 365 training for finance teams, supply chain staff, Business Central users and CRM consultants. Each Microsoft Dynamics 365 course is mapped to a real job role, so you learn the screens, setups and processes you will use at work, then prepare for the matching Microsoft exam. Take your Microsoft Dynamics 365 course in Dubai at our classroom on Al Ittihad Road, join live online from anywhere in the UAE, or bring the trainer to your office. Batches run in 4-hour or 8-hour daily formats, in English or Arabic.

Why Choose CounselTrain for Microsoft Dynamics 365 Training in the UAE

CounselTrain Technologies is listed as a Microsoft training partner and has trained teams from government, energy, banking, telecom, logistics and technology organizations across the Gulf. Our Microsoft Dynamics 365 training is built for people who will use the system the following week.

Each course includes a soft copy of the courseware, labs and exercises during training, sample exam questions and a mock test on the last day. You also receive exam registration guidance and a Certificate of Course Completion.

Support continues after the course ends, so you can come back with questions once you start applying what you learned at work.

For UAE organizations, we also offer custom programmers that support Emiratization goals for UAE national staff.

Microsoft Dynamics 365 Training Courses by Job Role

Our Microsoft Dynamics 365 training courses are grouped by the work you do. Pick the row closest to your role; if you are unsure, our advisors will recommend a starting point before you register for a Microsoft Dynamics 365 course in the UAE.

Dynamics 365 Certification in Dubai: What to Know Before You Book

A Dynamics 365 certification is awarded by Microsoft when you pass its exam, not by a training centre. Our courses prepare you for that exam with labs, sample questions, a mock test on the last day and exam registration guidance. You also receive a CounselTrain Certificate of Course Completion.

Microsoft has changed its Dynamics 365 exams a lot since late 2025. The fundamentals exams MB-910 and MB-920 retired on 31 December 2025, and MB-280 retired on 31 July 2026, with AB-210 named as its successor. Because the list keeps moving, our advisors confirm the live exam for your role on Microsoft Learn before you enroll. That way your Dynamics 365 certification in Dubai is one employers can still verify.

MB-920 and MB-280 courses remain useful for the product skills they teach, even where the exam itself has retired.

What You Will Learn in a Microsoft Dynamics 365 Course

Every Microsoft Dynamics 365 course at CounselTrain mixes trainer demonstrations with hands-on lab work inside the application, so you practise each process instead of only watching it. What you cover depends on the course you choose.

On the finance side, you will set up legal entities, the chart of accounts, ledgers, currencies and tax in Dynamics 365 Finance, then run accounts payable, accounts receivable, budgeting and fixed asset processes. Supply chain courses cover inventory, warehouses, procurement, sales orders and master planning. In Business Central, you will create a new company, migrate data, manage user security and connect the system with Power Automate, Power Apps and Power BI. Customer experience courses show you how to configure apps for sales and marketing teams, while reporting courses teach you to build reports and dashboards from Dynamics 365 data.

Who Should Take Dynamics 365 Training

Dynamics 365 training suits finance, accounting and audit staff moving to Dynamics 365 Finance or Business Central, as well as supply chain, procurement and warehouse teams working in Dynamics 365 SCM. It is equally useful for functional consultants and business analysts on implementation projects, and for CRM administrators and sales operations staff. Managers who need to understand what the system can do before a rollout also benefit, as do companies in Dubai and across the UAE onboarding staff onto a new ERP or CRM.

How We Deliver

Flexible Training Options to Meet Your Needs

Choose how you learn — live online, in-classroom, at your workplace, or internationally. CounselTrain delivers certified IT training in the format that fits your team.

Online Instructor-Led Training

Online Instructor-Led Training

Learn from the comfort of your workplace or at home through live virtual sessions led by expert trainers.

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Why Choose CounselTrain?

What organisations across the UAE gain when they train their people with us.

Our courses
  • Industry-Recognized Courses

    Certified programmes from Microsoft, CompTIA, EC-Council, PECB and the Linux Foundation, aligned with what employers look for.

  • Custom-Built Courses

    Programmes shaped around your team’s goals, tools and skill gaps, with content and pace tailored to your organisation.

  • SME Trainers

    Subject-matter experts who practise what they teach, bringing real project experience from across the Gulf and beyond.

  • Flexible Training Formats

    Live online, classroom in Dubai, onsite at your workplace or overseas, scheduled on weekdays, evenings or weekends.

  • Emiratization Support

    Upskilling programmes that help organisations develop UAE national talent and progress their Emiratization goals.

  • Post-Training Support

    Continued guidance after the course ends, from revisiting key concepts to applying new skills on the job.

  • Exam Preparation Guidance

    Exam-focused revision, practice questions and clear advice on the certification process, so you sit your exam with confidence.

  • Planning training for your team?

    Share your goals and we’ll recommend the right programme and format.

Globally Accredited
100% Satisfaction Guarantee
8,000+ Professionals Trained
Flexible Scheduling — UAE Wide
Got Questions?

Microsoft Dynamics 365 FAQs

Common questions about Microsoft Dynamics 365 training.

Which Microsoft Dynamics 365 course should I start with?

Start with the course for the module you will use at work: Finance (MB-310), Supply Chain Management (MB-330) or Business Central (MB-800). If you need a broad overview first, MB-920T00 covers Finance, Supply Chain, Commerce, Human Resources and Project Operations in one day.

How long is a Microsoft Dynamics 365 course in Dubai?

Courses run from 1 day for overview and app-building courses to 4 or 5 days for role-based courses such as Finance, Supply Chain Management and Business Central. You can choose 4-hour or 8-hour daily sessions.

Is the Dynamics 365 certification included in the course?

The Dynamics 365 certification is issued by Microsoft after you pass its exam, which you book separately. The course prepares you with labs, sample questions, a mock test and exam registration guidance, and you receive a CounselTrain Certificate of Course Completion.

Which Dynamics 365 certification exams can I still take?

Microsoft retired several Dynamics 365 exams in 2025 and 2026, including MB-910, MB-920 and MB-280. Our advisors check Microsoft Learn for the current exam that matches your role before you enrol, so you prepare for a certification that is still live.

Can I get a Dynamics 365 certification in Dubai if I study online?

Yes. Live online classes cover the same content and labs as the classroom course, and the Microsoft exam is the same wherever you trained. Many learners in Dubai choose online batches to fit around work.

Can you train our whole team at our office in the UAE?

Yes. Onsite Microsoft Dynamics 365 training is available across the UAE, and the trainer can adapt examples to your company’s processes. Private batches can also be scheduled in our Dubai classroom or online.

Do I need prior ERP or CRM experience?

Most courses have no strict prerequisite, though a basic understanding of business processes helps. Role-based courses suit people who already work in finance, supply chain or sales. Each course page lists its recommended background.

Still have questions?

Our training advisors are available 7 days a week to help you find the right course.

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