Cisco Certified Support Technician (CCST) Networking (100-150)

Growing organizations need IT staff who can keep their networks running. Before learning advanced configuration, every technician needs a clear understanding of the basics: how devices connect, how addresses work, and how to solve common problems. The Cisco Certified Support Technician (CCST) Networking (100-150) course provides that foundation, making it an ideal first step for anyone beginning a career in IT.

The course is designed to build understanding step by step. It starts by explaining what a network is, the difference between local and wide area networks, and how the internet and cloud services fit in. You will learn what bandwidth, throughput, and latency mean, and how everyday protocols such as DHCP, DNS, TCP, and UDP allow devices to communicate.

Building on these concepts, you will learn how devices are addressed and connected. The course explains IPv4 and IPv6 addresses, the difference between public and private addresses, and the basics of subnetting. You will study cable types, connectors, and wireless standards, and practice configuring network settings on computers and mobile devices. You will also learn what switches, routers, access points, and firewalls do, and how to access them safely.

The course then teaches the skills support technicians use every day. You will follow a clear troubleshooting process and use tools such as ping, traceroute, ipconfig and nslookup to identify problems. Basic security topics show you how to protect wireless networks and devices. This CCST Networking course for beginners is aligned with the 100-150 exam and prepares learners for further study toward CCNA.

Course Objectives

By completing this course, you will be able to:

• Explain what networks are, how LANs, WANs, the internet, and cloud services differ, and how data is measured.
• Describe how protocols such as DHCP, DNS, TCP, and UDP support everyday network communication.
• Identify IPv4 and IPv6 addresses, public and private ranges, and apply basic subnetting concepts.
• Choose appropriate cables, connectors, and wireless options, and configure network settings on end devices.
• Describe the purpose of switches, routers, access points, and firewalls, and access devices through console and SSH.
• Use a step-by-step troubleshooting process and tools such as ping, traceroute,  ipconfig, and nslookup.
• Apply basic security practices to protect wireless networks and end devices.