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AI-3017: Microsoft AI for Business Leaders

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Course Overview

The AI-3017: Microsoft AI for Business Leaders course is designed for business executives, managers, and decision-makers seeking to leverage Artificial Intelligence (AI) to drive strategic business value. This course equips leaders with the knowledge to understand AI capabilities, identify opportunities for innovation, and make informed decisions regarding AI adoption within their organisations.

Participants will explore the strategic, operational, and ethical implications of AI technologies, including Microsoft’s AI ecosystem, cloud-based AI solutions, and enterprise-grade AI services. The course covers AI strategy, investment decisions, responsible AI practices, and business transformation frameworks, enabling leaders to integrate AI into organisational processes effectively.

By the end of the course, participants will confidently evaluate AI opportunities, oversee AI initiatives, and guide their teams in deploying AI solutions that improve operational efficiency, customer engagement, and competitive advantage. This course is ideal for executives driving digital transformation and AI adoption in their organisations.

Key Learning Outcomes:

By completing this course, participants will be able to:

  • Understand core AI concepts and Microsoft AI technologies
  • Identify AI use cases and opportunities for business transformation
  • Evaluate AI projects from ROI, risk, and operational perspectives
  • Implement responsible and ethical AI practices
  • Align AI strategy with organisational objectives
  • Oversee AI deployment and adoption across teams
  • Communicate AI initiatives effectively to stakeholders

Prerequisites:

  • Basic understanding of IT concepts.
  • Basic understanding of business concepts.

Target Audiance

  • This course is designed for executives, business leaders, senior managers, and decision-makers responsible for driving AI adoption and digital transformation initiatives.

Schedule Dates

16 March 2026
AI-3017: Microsoft AI for Business Leaders
22 June 2026
AI-3017: Microsoft AI for Business Leaders
28 September 2026
AI-3017: Microsoft AI for Business Leaders
28 December 2026
AI-3017: Microsoft AI for Business Leaders

Course Content

  • Basic AI Concepts
  • Microsoft AI Approach
  • Copilots - AI Embedded in Everyday Applications
  • Power Platform - Create AI-Powered Solutions without Writing a Line of Code
  • Azure AI Services – Building Blocks for Custom AI Application Development
  • Azure Machine Learning – End-to-End AI Model Development and Management

  • Considerations for Defining an AI Strategy
  • Organizational Characteristics that Foster an AI-Ready Culture
  • Drivers of AI Success
  • Stages of AI Value Creation

  • Prepare for the Implications of Responsible AI
  • Principles of Responsible AI
  • Establish a System for AI Governance
  • Take Actions for AI Governance
  • AI Governance Engagement
  • Responsible AI at Microsoft

  • Evaluate and Prioritise AI Investments
  • Establish AI-Related Roles and Responsibilities
  • Empower Business Users with AI
  • Empower Subject Matter Experts with AI

  • Goals and Challenges for AI in Financial Services
  • Opportunities for AI in Financial Services Organisations
  • Customer story - Securing Transactions in Banking
  • Customer story - Detecting Fraud in Insurance

  • Goals and Challenges in Life Sciences, Pharmacology, and Healthcare
  • Opportunities for AI in Life Sciences, Pharmacology, and Healthcare Common AI use Cases in Life Sciences, Pharmacology, and Healthcare
  • Common AI use Cases in Life Sciences, Pharmacology, and Healthcare
  • Microsoft AI Use Cases for Health Providers
  • Customer Story - Improving Patient Recovery

  • Goals and Challenges in Manufacturing
  • Common AI Use Cases in Manufacturing
  • Microsoft AI Technology for Manufacturing Use Cases
  • Customer story - Empowering Manufacturers to Increase Production Performance

  • Goals and Challenges in Retail
  • Opportunities for AI in Retail
  • Customer Story - Improving Shopping Experience
  • Customer Story - Using Generative AI to Summarise Product Reviews

  • Goals and Challenges in Sustainability
  • Opportunities for AI in Sustainability
  • Customer Story – Transitioning to Renewable Energy
  • Customer Story – Automating Marine Resource Monitoring
  • Customer Story – Optimising Energy Usage

FAQs

Participants will gain an overview of Microsoft Azure AI services, Cognitive Services, Azure Machine Learning, and other enterprise AI solutions, with a focus on their business applications.

Yes. The course includes AI strategy formulation, governance frameworks, compliance considerations, and ethical AI practices for responsible implementation.

Absolutely. Participants will learn to identify AI opportunities, optimise operations, and integrate AI-driven innovation to support organisational transformation.

By providing a clear understanding of AI capabilities, risks, and strategic impact, participants can make informed decisions about AI investments, initiatives, and resource allocation.

Yes. Upon completion, participants receive a course completion certificate demonstrating expertise in strategic AI leadership and business application of Microsoft AI technologies.