Cisco Certified Support Technician (CCST) Networking (100-150)

The Cisco Certified Support Technician (CCST) Networking (100-150) course gives learners those foundational skills, and it is designed for people at the very start of their IT careers. This CCST Networking training begins with the core concepts of networking: what LANs, WANs, and the internet are, how data is measured in bandwidth, throughput, and latency, and how protocols such as TCP, UDP, HTTP, DNS, and DHCP allow devices to communicate. You will also compare on-premises and cloud services and learn how common network models describe the flow of data.

Next, you learn how devices are addressed and connected. The course covers IPv4 and IPv6 addressing, public and private addresses, and an introduction to subnetting. You will study copper and fiber cabling, connectors and wireless standards, and learn how to connect and configure end devices such as laptops, phones, and printers. Infrastructure topics explain the role of switches, routers, access points, and firewalls, how to read status lights and ports, and how to access devices using the console and SSH.

The final part of the course focuses on what support technicians do every day: diagnosing and fixing problems. You will follow a structured troubleshooting method and use tools such as ping, traceroute, ipconfig, nslookup, and basic show commands. Security fundamentals, including wireless security, endpoint protection, and common threats, complete the picture. The course prepares you for the 100-150 CCST Networking exam and provides a strong first step toward CCNA.

Course Objectives

By completing this course, you will be able to:

• Explain core networking concepts, including network types, bandwidth, throughput, latency, and common protocols such as TCP, UDP, DNS, and DHCP.
• Identify IPv4 and IPv6 address types, distinguish public and private addressing, and apply basic
• Select and connect appropriate copper, fiber, and wireless media, and configure end devices for network
• Describe the role of switches, routers, access points, and firewalls, and interpret device ports and status
• Access network devices through the console and SSH, and use basic commands to view devices
• Troubleshoot connectivity problems using a structured method and tools such as ping, traceroute, ipconfig, and nslookup.
• Apply basic network security practices, including wireless security, endpoint protection, and awareness of common threats.