MS-721 Collaboration Communications Systems Engineer

Overview Schedule Dates Course Content Faqs

Course Overview

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.

They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings, and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Target Audience

Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.

Collaboration Communications Systems Engineers have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, identity and access management.

They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365 Administrators. In addition, they may work with owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.

Course Prerequisites

Before attending this course, students should have general knowledge of the following topics:

Microsoft 365 and Microsoft Teams
Networking, telecommunications, and audio/visual basics
Identity and access management basics

Learning Options

Online Instructor Led

Learn from the comforts of your home/office with our expert trainers via online platforms.

Classroom Training

Face-to-face physical classroom training with max interactions at our 5* training venues.

Onsite Training

Learn in your own environment from our expert trainers for maximum impact.

Overseas Training

Choose your desired country for learning with our expert trainers.

Target Audiance

IT Managers - IT managers looking to enhance their company's communication systems efficiency.
Network Engineers - Network engineers aiming to integrate advanced collaboration tools into their networks.
System Administrators - System administrators seeking to deepen their understanding of Microsoft Teams deployment and management.
Telecom Specialists - Telecom specialists interested in leveraging Microsoft collaboration solutions for enterprise clients.

Schedule Dates

MS-721 Collaboration Communications Systems Engineer

16 December 2024 - 19 December 2024

MS-721 Collaboration Communications Systems Engineer

16 March 2025 - 19 March 2025

MS-721 Collaboration Communications Systems Engineer

16 June 2025 - 19 June 2025

MS-721 Collaboration Communications Systems Engineer

16 September 2025 - 19 September 2025

Course Content

Overview of modern collaboration communications systems and their importance in today's business environment.

Detailed study of the architecture and components of unified communications systems.

Core principles and technologies underlying Voice Over IP and its implementation in corporate networks.

Step-by-step guide to deploying, configuring, and managing Microsoft Teams for enterprise collaboration.

Methods for seamless integration of various collaboration tools within the Microsoft 365 ecosystem.

FAQs

The MS-721 course is designed for professionals looking to gain expertise in planning, deploying, and managing Microsoft Teams and other collaboration solutions within an organization. It covers topics such as configuring and managing calling and meetings, troubleshooting, and implementing security and compliance measures.

This course is ideal for IT professionals, system engineers, and administrators who are responsible for deploying and managing communication solutions in their organizations, particularly those using Microsoft Teams.

The MS-721 course in Dubai is typically delivered through a combination of instructor-led training, hands-on labs, and interactive sessions. Options may include in-person classes, virtual instructor-led training, or a hybrid model.

The duration of the course can vary, but it is generally a five-day intensive program, designed to provide comprehensive coverage of the necessary skills and knowledge.

Upon completing the course and passing the associated exam, participants will earn the Microsoft Certified: Collaboration Communications Systems Engineer Expert certification.