Introduction to Microsoft Outlook 2016

Overview Schedule Dates Course Content Faqs

Course Overview

The Microsoft Outlook training is a comprehensive program that provides a deep understanding of Microsoft Outlook. It teaches participants how to use Microsoft Outlook email for official communication. From setting up Outlook to managing and connecting to various emails, this course takes participants through all the fundamental concepts of using MS Outlook. As a platform that offers solutions for all enterprise-level communications, gaining expertise in Microsoft Outlook can give professionals a competitive edge in the job market. This course is best suited for anyone wanting to learn how to operate Outlook. Completing this course will enable participants to manage their email communications, calendar events, contact information, and other enterprise-level communication tasks.

Course Outcome

Successful completion of the Microsoft Outlook course will help you to:

Gain a comprehensive understanding of the basic features of Microsoft Outlook.
Learn how to navigate the interface, create and manage email messages, and use the calendar and task features.
Understand how to sort and filter messages, create folders and categories, and use rules and alerts.
Learn how to use the calendar and task features of Microsoft Outlook to schedule appointments and meetings, manage tasks and to-do lists, and track deadlines and priorities.
Learn how to share calendars and schedules.
Explore how to collaborate on tasks and projects, and use the contact and address book features.

Demand & Opportunities

Microsoft Outlook is a widely used email management software and proficiency in using it is considered a basic requirement for many jobs. Professionals with Microsoft Outlook skills are in demand across a range of industries and job roles.

Learning Options

Online Instructor Led

Learn from the comforts of your home/office with our expert trainers via online platforms.

Classroom Training

Face-to-face physical classroom training with max interactions at our 5* training venues.

Onsite Training

Learn in your own environment from our expert trainers for maximum impact.

Overseas Training

Choose your desired country for learning with our expert trainers.

Target Audiance

Administrative Professionals: Office managers and administrative assistants seeking to enhance their email and calendar management skills.
Sales Executives: Sales professionals looking to improve their organizational and communication abilities.
Customer Service Representatives: Customer service staff aiming to streamline their email communications and manage customer interactions more effectively.
Project Managers: Project managers needing to better coordinate schedules, tasks, and team communications.

Schedule Dates

Introduction to Microsoft Outlook 2016

08 January 2025

Introduction to Microsoft Outlook 2016

08 April 2025

Introduction to Microsoft Outlook 2016

08 July 2025

Introduction to Microsoft Outlook 2016

08 October 2025

Course Content

Overview of the Outlook Interface
The Ribbon
Tabs, Groups, and Commands on the Ribbon
The Backstage View (File Menu)

Setting Up an Email Account
Exercise: Setting Up an Email Account
Open Email Messages
Open Email Messages
Reply to and Forward Email Messages
Preview and Save an Attachment
Exercise: Opening and Replying to a Message
Print a Message
Delete a Message
Save a Message in an Alternate Format

Compose a Message
Add an Attachment
Add Voting Options
Check Spelling and Grammar
Format Text
Use Microsoft Word to Edit Messages
Insert a Hyperlink or Image in a Message
Send a Message
Exercise: Creating and Sending a New Message

Change Your Calendar View
Set Up Availability Status
Exercise: Setting Up Your Calendar
Print Your Schedule
Share Your Calendar
Schedule a Meeting
Make Updates to Meetings
Cancel a Meeting
Reply to a Meeting Invitation
Schedule an Appointment
Make Updates to an Appointment
Create Calendar Groups
Delete a Calendar
Work with Calendar Items
Using Multiple Calendars
Exercise: Scheduling a Meeting

Add, Delete, Import, and Print a Contact
Update a Contact
Exercise: Adding and Updating a Contact
Locate a Contact
Sort Contacts
Work with Contact Groups
Manage Multiple Address Books
Perform a Mail Merge
Exercise: Performing a Mail Merge

Tell Me
Improvements to Attachments
New Chinese and Japanese Fonts
The Email Address Internationalization (EAI) Feature

FAQs

Microsoft Outlook 2016 is an email client and personal information manager that is part of the Microsoft Office suite. It includes features for email management, calendar scheduling, contact management, task management, and more.

This course is suitable for beginners who are new to Microsoft Outlook or users who want to improve their skills in managing emails, calendars, contacts, and tasks more efficiently.

You will learn how to navigate the Outlook interface, send and receive emails, organize your inbox, manage contacts, schedule appointments and meetings, create tasks and to-do lists, and utilize various Outlook features to enhance productivity.

No prior experience with Microsoft Outlook is necessary. The course is designed for beginners, but familiarity with basic computer operations will be helpful.

The primary language of instruction for this course in Dubai is usually English. However, some training providers may offer the course in other languages, such as Arabic.