ISO 9001 Foundation

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Course Overview

ISO 9001 Foundations is a two-day training courses which focuses on the concepts of quality and quality management, and provides an overall explanation of ISO 9001 requirements for a quality management system (QMS). In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement.

After completing this course, you can sit for the exam. If you successfully pass the exam, you can apply for the “Certificate Holder in ISO 9001 Foundation” designation. This certificate demonstrates that you have a general knowledge of ISO 9001 requirements for a QMS and enables you to be part of QMS implementation projects.

Learning objectives

Upon successful completion of this training course, the participants will be able to:

1- Describe the quality management concepts, principles, and definitions
2- Explain the main ISO 9001 requirements for a quality management system
3- Identify potential actions and approaches that organizations can use to achieve conformity to ISO 9001

Educational approach

The training course is participant centered and contains:

  • Lecture sessions are illustrated with graphics, examples, and discussions
  • Interactions between participants by means of questions and suggestions
  • Quizzes with similar structure to the exam


There are no prerequisites to participate in this training course.

Target Audiance

  • Managers and consultants seeking to know more about quality management
  • Professionals wishing to get acquainted with ISO 9001 requirements for a QMS
  • Individuals engaged in or responsible for quality management activities in their organization
  • Individuals wishing to pursue a career in quality management

Schedule Dates

ISO 9001 Foundation
29 April 2024 - 30 April 2024
ISO 9001 Foundation
29 July 2024 - 30 July 2024
ISO 9001 Foundation
29 October 2024 - 30 October 2024
ISO 9001 Foundation
29 January 2025 - 30 January 2025

Course Content

  • Introduction to quality concepts, QMS, and clauses 4–6 of ISO 9001

  • Clauses 7–10 of ISO 9001 and certificate exam


ISO 9001 Foundation refers to the fundamental level of understanding and knowledge about the ISO 9001 standard for Quality Management Systems (QMS). This level of certification or training equips individuals with the basic principles, concepts, and requirements of ISO 9001, enabling them to contribute effectively to the implementation, maintenance, and improvement of quality management within their organization.

ISO 9001 Foundation training is suitable for individuals across various roles within an organization, including but not limited to managers, supervisors, quality professionals, and employees involved in implementing or maintaining a Quality Management System. It is also beneficial for those seeking to enhance their understanding of quality management principles and practices.

ISO 9001 Foundation training typically covers essential topics such as the purpose and benefits of a Quality Management System, the structure and requirements of ISO 9001, key terminology, the process approach to quality management, documentation requirements, and the principles of continual improvement. Participants also learn about the significance of customer focus, leadership, engagement of people, and evidence-based decision making in achieving quality objectives.

btaining ISO 9001 Foundation certification offers several benefits, including:

  • Enhanced understanding of quality management principles and practices.
  • Improved ability to contribute to the implementation and maintenance of a Quality Management System.
  • Increased awareness of the importance of customer satisfaction and continual improvement.
  • Recognition of professional development and commitment to quality within the organization.
  • Potential career advancement opportunities in roles related to quality management and compliance.
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