Course Overview
ISO 9001 Foundation is a training course that introduces the basics of the ISO 9001 quality management system standard. The course covers the key principles and requirements of ISO 9001, as well as the benefits of implementing this standard within an organization.
ISO 9001 is a standard that outlines the requirements for a quality management system (QMS). It provides a framework for organizations to consistently meet customer requirements and improve customer satisfaction. ISO 9001 can be applied to any organization, regardless of its size or industry.
Learning Options
Target audiences
- Managers and consultants seeking to know more about quality management
- Professionals wishing to get acquainted with ISO 9001 requirements for a QMS
- Individuals engaged in or responsible for quality management activities in their organization
- Individuals wishing to pursue a career in quality management
Schedule Dates
The ISO 9001 Foundation course covers the following topics:
Introduction to quality management systems
Key concepts and principles of ISO 9001
Requirements of ISO 9001
Benefits of implementing ISO 9001
Auditing and certification of ISO 9001
The ISO 9001 Foundation course is beneficial for anyone who wants to understand the basics of quality management systems and ISO 9001, including:
Employees of organizations that are implementing or considering implementing ISO 9001
Quality professionals
Management representatives
Auditors and consultants
Quality, EMS and QES managers;
Sustainability managers;
Executives & professionals engaged in the development or preparing for the upgrade of existing management systems;
Trainers and consultants who search for basic knowledge related to the changes expected in the revised ISO 9001;
Students and others who are interested in quality management.
Yes, there is usually an exam at the end of the course to test the knowledge of the participants. The exam may be multiple choice or open book, and the passing score varies by the training provider.
This course is the ideal starting point for learning the basics of quality management systems and their role in modern business practices.
Upon completion, candidates will have a very good understanding of:
What is a management system, quality management principles and the “Deming Cycle” (Plan, Do, Check, Act)?
What needs to be considered when developing or upgrading your existing management systems to meet the High-Level Structure (HLS) requirements?
Requirements of the 2015 version of the ISO 9001.
Types of emerging stakeholder (interested parties) pressures on your business.
Risk-based thinking - types of risks linked to your business processes.
The new versions of the standard as enablers for sustainable business performance.