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Operations Management and Improvement

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Course Overview

In today’s face of ​​globalization, business operations management is more crucial than ever. This Operations Management course in Dubai is designed to enhance professionals’ skills and knowledge to execute and manage their organization’s business strategy. This immersive training enables participants to identify the key drivers of operational excellence that are critical to any organization’s bottom-line performance. This Business Operations course is ideal for professionals to improve their proficiency and productivity in operations functions.

Learning Outcomes

Successful completion of the Operations Management course will help you to:

  • Understand the principles of business operations and develop them efficiently
  • Effectively monitor, measure, and manage projects
  • Ensure alignment of the operational function to the overall business strategy
  • Maximize management of operations to achieve operational excellence
  • Implement a continuous improvement work culture
  • Build high-performance teams and also effectively manage stakeholders

Demand & Opportunities

Across industries, business operations professionals play a vital role in ensuring the smooth functioning of the organization. The Operations Management certification gives an assurance of the necessary competency in related roles, thus making these opportunities easier to avail.

Target Audiance

  • The eager entrepreneur seeking to optimize their supply chain efficiency.
  • The meticulous manager aiming to streamline production processes for increased productivity.
  • The aspiring analyst hungry for insights into enhancing inventory management.

Schedule Dates

Operations Management and Improvement
03 September 2024 - 05 September 2024
Operations Management and Improvement
03 December 2024 - 05 December 2024
Operations Management and Improvement
03 March 2025 - 05 March 2025
Operations Management and Improvement
03 June 2025 - 05 June 2025

Course Content

  • Basic concepts used in operations management
  • Operations Strategy
  • Process Type and Process Operation
  • Organization and Control
  • Linking Operations Strategy to Competitive Advantage
  • Operations Management Duties and Responsibilities of Operations Manager
  • Process Design

  • Capacity Management
  • Facilities Planning and Management
  • Inventory Management
  • Managing Service Operations
  • Operations and Supply Chain Management

  • Operations Scheduling
  • Lean Systems
  • Statistical Process Control
  • Total Quality Management and Six Sigma
  • Quality Systems/ISO 9000
  • Operations Improvement


Operations Management involves overseeing, designing, and controlling the processes that produce goods and services. It’s crucial for optimizing efficiency, reducing costs, and improving customer satisfaction.

The course typically covers areas such as process analysis, supply chain management, quality management, project management, inventory control, and lean operations.

Professionals involved in manufacturing, service delivery, logistics, or any industry where operational efficiency is critical. It’s also beneficial for managers seeking to streamline processes and enhance productivity.

While there are no strict prerequisites, a basic understanding of business concepts and some exposure to operations management principles would be advantageous.

The course usually consists of lectures, case studies, group discussions, and hands-on exercises. It may also include site visits to companies implementing best practices in operations management.

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