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PC Pro

  • 4.8(6,743 Rating)

Course Overview

CompTIA PC Pro is a comprehensive training course that prepares you to master foundational PC hardware and software concepts and skills. This course is designed to help you learn how to install, configure, and troubleshoot PCs, mobile devices, and peripherals in today’s technology-driven environments. With hands-on simulations, real-world scenarios, and certification preparation, PC Pro ensures you are ready to excel in IT support roles and prepares you for the CompTIA A+ certification (V14).

Skills Learned

  • Identify, install, and troubleshoot PC components and peripherals.
  • Install, configure, and manage Windows, macOS, and Linux systems.
  • Configure and troubleshoot wired and wireless network connections.
  • Implement security best practices and detect common threats.
  • Apply methodologies to resolve hardware, software, and network issues.

Competency Assessment Details

  • Included with the course: The PC Pro competency assessment is integrated into the course
  • Assessment format: Performance-based tasks that simulate real-world scenarios
  • Launch date: May 24, 2022
  • Question count: Up to 13 lab questions
  • Task count: Up to 46 tasks in the assessment
  • Time limit: 120 minutes
  • Score range: 200 – 2000
  • Passing score: 1420
  • Recommended experience: Before starting the course, you should have foundational knowledge of PC hardware and software concepts
  • Retirement: July 31, 2026

Flexible Training Options to
Meet Your Needs

We understand that flexibility is key to effective learning and development, especially in today’s dynamic work environment. That’s why we offer multiple delivery formats for our trainings in UAE. Whether you prefer the interaction of in-person classes, the convenience of live virtual training, or the independence of self-paced online learning, we have a solution tailored to your schedule. Our goal is to make professional growth accessible to everyone, allowing you to upskill without compromising your other commitments.

Target Audiance

  • IT support specialist
  • Help desk technician
  • Desktop support technician
  • Field service technician
  • Systems administrator

Schedule Dates

20 October 2025 - 24 October 2025
PC Pro
26 January 2026 - 30 January 2026
PC Pro
27 April 2026 - 01 May 2026
PC Pro
27 July 2026 - 31 July 2026
PC Pro

Course Content

  • Identify, install, and configure PC components and peripherals.
  • Troubleshoot hardware issues and perform upgrades.

  • Install, configure, and manage Windows, macOS, and Linux operating systems.
  • Perform system updates, backups, and recovery.

  • Understand basic networking concepts, including IP addressing and protocols.
  • Configure and troubleshoot wired and wireless network connections.

  • Implement security best practices for PCs and mobile devices.
  • Detect and mitigate common cybersecurity threats.

  • Configure and troubleshoot mobile devices, including smartphones and tablets.
  • Manage mobile operating systems and applications.

  • Apply troubleshooting methodologies to resolve hardware, software, and network issues.
  • Use diagnostic tools to identify and fix system problems.

FAQs

PC Pro is a training course designed to help you master foundational PC hardware and software skills and prepare for the PC Pro competency assessment. It also prepares you for the CompTIA A+ (V14) certification, a globally recognized credential for IT professionals.

PC Pro is best suited for learners with foundational knowledge of PC hardware and software concepts. While the course includes step-by-step instruction and hands-on practice, having prior experience will help learners succeed and fully engage with the material.

PC Pro is browser-based and works on most devices, including Chromebooks, laptops, and desktops. This makes it easy to access your training materials from anywhere with an internet connection.

PC Pro combines training, practice, and certification preparation into one seamless platform. It includes hands-on simulations, real-world scenarios, and performance-based assessments, ensuring you are ready for both certification and real-world tech support tasks.

You will gain proficiency in PC hardware, operating systems, networking, security, and troubleshooting. These skills are essential for roles such as IT support specialist, help desk technician, and desktop support technician.

PC Pro helps educators efficiently teach PC hardware and software concepts while saving time. Key features include:

  • Automated grading: Labs and assessments are graded automatically.
  • Comprehensive reporting: Track progress and provide targeted feedback.
  • Ready-to-use resources: Includes lesson plans, assignments, and presentations.
  • No lab setup: Fully virtual platform, no extra hardware needed.
  • Flexible use: Works on most devices for classroom or remote learning.

PC Pro includes automated grading and reporting tools that save educators significant time. The platform tracks student progress, grades lab activities, and provides detailed performance reports, allowing instructors to focus on teaching rather than administrative tasks. Additionally, the course eliminates the need to set up isolated lab environments or manually grade screenshots.