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Certified Scrum Master | CSM Certification Course - Saudi Arabia

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Course Overview

Certified Scrum Master (CSM) is a certification program that validates one’s knowledge and understanding of the Scrum framework. Scrum is an Agile methodology that is used to manage and complete complex projects. To become a CSM, one must attend a two-day training program conducted by a Certified Scrum Trainer (CST) and pass an online test. During the training, participants learn about the Scrum framework, its principles, roles, events, and artifacts. They also learn how to apply Scrum in real-world scenarios, how to facilitate Scrum events, and how to work with and support the Scrum team. The certification is provided by Scrum Alliance, a non-profit organization that supports and promotes the use of Scrum. Once certified, CSMs can use their knowledge and skills to help organizations adopt and implement Scrum, improve their team’s performance, and deliver value to their customers faster. Finally, CSM is a certification program that validates one’s knowledge and understanding of the Scrum framework and enables them to support and facilitate Scrum teams.

Target Audiance

  • Scrum Master, Portfolio Manager, Product Management Leads, Agile Coach, Product Owner.

Schedule Dates

Certified Scrum Master (CSM)
12 September 2024 - 13 September 2024
Certified Scrum Master (CSM)
12 December 2024 - 13 December 2024
Certified Scrum Master (CSM)
12 March 2025 - 13 March 2025
Certified Scrum Master (CSM)
12 June 2025 - 13 June 2025

Course Content

  • The Scrum Team:
  • Describe the responsibilities and accountabilities of the Scrum Team
  • Describe the responsibilities and accountabilities of the Product Owner
  • Discuss at least two reasons why the Product Owner is a single person and neither a group nor a committee
  • Discuss how and why the Product Owner maintains authority over the Product Backlog while working collaboratively with Developers and stakeholders.
  • Scrum Events and Activities:
  • Scrum Events and Activities
  • Perform a Sprint Planning
  • Perform a Sprint Review
  • Perform a Sprint Retrospective.
  • Describe at least three possible effects of skipping the Sprint Retrospective.
  • Explain how Developers conduct a Daily Scrum
  • Discuss at least three ways the Daily Scrum differs from a status meeting and why the various constraints exist to support the Developers
  • Explain under what conditions a Sprint could be terminated prematurely.
  • Explain at least three advantages of a strong Definition of Done
  • Outline at least one way to create a Definition of Done.

  • Describe at least three situations in which the Scrum Master could serve the needs of the Scrum Team or organization through facilitation
  • Demonstrate at least three techniques for facilitating group decision making
  • Discuss how facilitating, teaching, mentoring, and coaching are different.

  • Describe three scenarios where the Scrum Master acts as a leader for the Scrum Team.
  • Explain the impact of accumulating technical debt.
  • List at least three development practices that could help their Scrum Team deliver a high-quality Increment and reduce technical debt each Sprint
  • Explain at least three ways the Scrum Master could support the Product Owner
  • Describe at least three organizational impediments that can affect Scrum Teams
  • Discuss at least two ways that the Scrum Master assists the Scrum Team with impediments
  • Apply at least one technique that could help resolve an impediment.
  • Summarize at least one organizational design change caused by adopting Scrum
  • Discuss why Scrum does not have a project manager


The CSM Certification is a credential offered by the Scrum Alliance, recognizing individuals who have demonstrated their understanding of Scrum principles and their ability to apply them as a Scrum Master.

The CSM Certification validates your knowledge of Scrum practices and your ability to facilitate and lead Scrum teams. It enhances your career prospects in agile and Scrum roles and demonstrates your commitment to continuous learning.

Agile principles are central to Scrum, and learners may find it challenging to understand and apply these principles to their work. Scrum is a mindset shift from traditional project management approaches, and learners may find it difficult to adjust to the new way of thinking and working. The CSM course is typically a 2-day training course that covers a lot of material in a short amount of time. Some learners may find it challenging to keep up with the pace of the course.
After completing the CSM course, learners may find it challenging to apply Scrum in their work, especially if their organization has not fully adopted the Scrum framework.

Yes, organizations benefit from having certified Scrum Masters who can effectively lead Scrum teams, improve collaboration, and contribute to successful agile transformations.

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