Checkpoint Certified Troubleshooting Expert (CCTE) R81.20

The Checkpoint Certified Troubleshooting Expert (CCTE) R81.20 course is a comprehensive training program meticulously crafted to empower learners with advanced skills in resolving issues within Checkpoint’s security environment. Across a series of meticulously structured modules, participants will immerse themselves in troubleshooting techniques tailored for management servers, gateways, and various security features including firewall kernel, access control, Identity Awareness, and VPNs. Commencing with an introductory exploration of advanced troubleshooting methodologies, the course swiftly progresses to tackle more intricate topics. It extensively covers advanced management server troubleshooting, equipping students with the proficiency to adeptly address server-related issues. In-depth modules on troubleshooting with logs and events enable learners to decipher complex logs and effectively diagnose underlying problems. The curriculum also emphasizes advanced gateway troubleshooting to bolster the capability to maintain secure gate traffic. Furthermore, it delves into advanced firewall kernel debugging for nuanced firewall analysis, and advanced access control troubleshooting for efficient access policy management. Advanced Identity Awareness troubleshooting sheds light on user identity management challenges, while dedicated segments on advanced site-to-site VPN troubleshooting and advanced client-to-site VPN troubleshooting arm learners with the expertise to ensure robust VPN connectivity. Overall, this course is indispensable for IT professionals aspiring to excel in managing Checkpoint’s security solutions, safeguarding network integrity, and ensuring uninterrupted business operations.

Goals:

Provide advanced troubleshooting skills to investigate and resolve more complex issues that may occur while managing your Check Point Security environment.

Prerequisites:

Working knowledge of UNIX and/or Windows operating systems, Working knowledge of Networking, TCP/IP, CCSE training/certification, and Advanced knowledge of Check Point Security Products.

Objectives:

• Identify and use Linux-based and Check Point commands and tools for system monitoring, file editing, and file viewing.
• Identify and use the appropriate troubleshooting and debug commands/tools to resolve advanced Management Server and API Server issues.
• Investigate and troubleshoot traffic or security-related issues using logs and events monitoring tools.
• Identify and use the appropriate troubleshooting and debug commands/tools to resolve advanced Security Gateway issues.
• Demonstrate an understanding of advanced troubleshooting tools and techniques for kernel debugging.

• Identify and use the appropriate troubleshooting and debug commands/tools to resolve advanced Access Control issues.
• Identify and use the appropriate troubleshooting and debug commands/tools to resolve advanced Identity Awareness issues.
• Identify and use the appropriate troubleshooting and debug commands/tools to resolve advanced Site-to-Site VPN Troubleshooting issues.
• Identify and use the appropriate troubleshooting and debug commands/tools to resolve advanced Client-toSite VPN Troubleshooting issues.