4.9Course Overview
This two-day workshop is challenging from the outset. It is a blend of ‘Trainer-led’ and ‘experiential learning’. It identifies the key concepts of creative thinking and problem-solving. It gives the delegates a range of versatile and effective techniques, backed up by excellent course notes and case studies, which form a valuable reference source for the future. This course is ideal for those seeking new answers to old problems, and those in search of first-time solutions to new problems!
Learning Objectives
- To enable delegates to identify different problem-solving techniques
- To enable delegates to analyze a problem, so that appropriate problem-solving techniques can be applied
- To recognize the importance of dealing with the cause of a problem, rather than just dealing with the effect of a problem
- To learn how to generate alternative solutions, using creative thinking and brainstorming
- To learn the different stages of the decision-making process, and understand the importance of each stage in ensuring effective decisions are made
- To enable delegates to apply problem-solving and decision-making models to their own workplace
What You Will Gain
- An understanding of different types of problems and how to differentiate between them
- A clear and systematic approach to problem-solving and decision-making
- A range of proven models to identify the causes, and diagnose the key aspects of a problem
- An opportunity to examine different ways of approaching a problem and choosing the most appropriate solution
Multiple Routes of Delivery to
Fit Your Timetable
We understand that flexibility is key to effective learning and development, especially in today’s dynamic work environment. That’s why we offer multiple delivery formats for our IT trainings in UAE. Whether you prefer the interaction of in-person classes, the convenience of live virtual training, or the independence of self-paced online learning, we have a solution tailored to your schedule. Our goal is to make professional growth accessible to everyone, allowing you to upskill without compromising your other commitments.
Target Audiance
- Managers, supervisors, and staff responsible for the development of new ideas and systems, and those involved in problem solving, and making and implementing key decisions.
- This is an essential course for those who believe that change, and new improved ways of working, are the best way forward for the success of organizations.
Soft copy of Courseware
Certificate of Course Complition
Experienced and Professional Trainer
Lab and Exercises During Training 
Sample Questions for Exam Prepration
Mock Test on the Last Day of Training 
Exam Registration Guidance 
5-Star Training Environmment 
