Creative Problem Solving & Decision-Making

Overview Schedule Dates Course Content Faqs

Course Overview

This two-day workshop is challenging from the outset. It is a blend of ‘Trainer-led’ and ‘experiential learning’. It identifies the key concepts of creative thinking and problem-solving. It gives the delegates a range of versatile and effective techniques, backed up by excellent course notes and case studies, which form a valuable reference source for the future. This course is ideal for those seeking new answers to old problems, and those in search of first-time solutions to new problems!

Learning Objectives

To enable delegates to identify different problem-solving techniques
To enable delegates to analyze a problem, so that appropriate problem-solving techniques can be applied
To recognize the importance of dealing with the cause of a problem, rather than just dealing with the effect of a problem
To learn how to generate alternative solutions, using creative thinking and brainstorming
To learn the different stages of the decision-making process, and understand the importance of each stage in ensuring effective decisions are made
To enable delegates to apply problem-solving and decision-making models to their own workplace

What You Will Gain

An understanding of different types of problems and how to differentiate between them
A clear and systematic approach to problem-solving and decision-making
A range of proven models to identify the causes, and diagnose the key aspects of a problem
An opportunity to examine different ways of approaching a problem and choosing the most appropriate solution

Learning Options

Online Instructor Led

Learn from the comforts of your home/office with our expert trainers via online platforms.

Classroom Training

Face-to-face physical classroom training with max interactions at our 5* training venues.

Onsite Training

Learn in your own environment from our expert trainers for maximum impact.

Overseas Training

Choose your desired country for learning with our expert trainers.

Target Audiance

Managers, supervisors, and staff responsible for the development of new ideas and systems, and those involved in problem solving, and making and implementing key decisions.
This is an essential course for those who believe that change, and new improved ways of working, are the best way forward for the success of organizations.

Schedule Dates

Creative Problem Solving & Decision-Making

08 October 2024 - 09 October 2024

Creative Problem Solving & Decision-Making

08 January 2025 - 09 January 2025

Creative Problem Solving & Decision-Making

08 April 2025 - 09 April 2025

Creative Problem Solving & Decision-Making

08 July 2025 - 09 July 2025

Course Content

The power of positive thinking
Winner and loser behavior
‘owning’ the problem
Understanding the problem
Categorizing the problem
Problem solving techniques
Benefits of using systematic problem-solving techniques
Defining the problem
Measuring the problem
Analyzing the problem
Review of problem solving techniques
Case studies

Creative thinking and decision-making
Brainstorming techniques
Analytical and creative thinking
Lateral thinking
‘idea spurring’ questions
Five principles of creative thinking
Making winning decisions
Three types of decisions
Eight ingredients for good decision-making
Decision-making traps
Problem solving and decision-making exercise
Putting it into practice in the workplace

FAQs

Creative Problem Solving (CPS) and Decision-Making is a methodology aimed at generating innovative solutions to complex problems and making effective decisions in various situations.

In a rapidly changing world, businesses face increasingly complex challenges. Creative Problem Solving provides a structured approach to tackle these challenges, fostering innovation and adaptability.

CPS typically involves several stages, including problem identification, idea generation, solution development, and implementation planning. It emphasizes divergent thinking to generate multiple solutions followed by convergent thinking to select the best option.

Decision-making is an integral part of the CPS process. After generating potential solutions, decision-making techniques help evaluate and prioritize these options to choose the most viable and effective solution.

While some individuals may have a natural inclination towards creativity, CPS is a skill that can be developed and refined through training and practice. This course provides techniques and strategies to enhance participants’ creative problem-solving abilities.