4.9Course Overview
The truth is your repeat customers are the real source of every business growth. When you manage their expectations well, demonstrate care and engage with them often they turn into your greatest source of business growth. This course covers everything you need to know to manage, retain and grow your clients. It highlights the skills you need to fulfill the account manager role.
The course emphasizes three key pillars:
- Customer Conversation Strategies
- Customer Management Strategies
- Account Growth strategies
Learning Outcomes
Some Of The Topics That You’ll Learn
- Strategies to grow your accounts
- Identify and grow high-potential accounts
- Understand Customers and foster a long-term relationship
- Build Value discovery sessions
- C.A.R.E Model Of Customer Conversations
- Confidently manage clients’ expectation
- Become aware of competition and build strategies for a competitive edge
- Give and receive feedback
Multiple Routes of Delivery to
Fit Your Timetable
We understand that flexibility is key to effective learning and development, especially in today’s dynamic work environment. That’s why we offer multiple delivery formats for our IT trainings in UAE. Whether you prefer the interaction of in-person classes, the convenience of live virtual training, or the independence of self-paced online learning, we have a solution tailored to your schedule. Our goal is to make professional growth accessible to everyone, allowing you to upskill without compromising your other commitments.
Target Audiance
- Sales Managers learned advanced strategies to enhance client relationships and drive sales growth.
- Marketing Executives gained insights into aligning marketing efforts with key account management for maximum impact.
- Customer Success Managers focused on techniques to improve customer retention and satisfaction.
- Business Development Managers explored methods for identifying and nurturing high-value accounts.
Soft copy of Courseware
Certificate of Course Complition
Experienced and Professional Trainer
Lab and Exercises During Training 
Sample Questions for Exam Prepration
Mock Test on the Last Day of Training 
Exam Registration Guidance 
5-Star Training Environmment 
