MB-910T00 is a Microsoft Dynamics 365 Fundamentals (CRM) course designed to provide learners with an overview of the capabilities and features of Microsoft Dynamics 365 Customer Engagement, also known as CRM (Customer Relationship Management). The course covers topics such as sales, customer service, field service, marketing, and project service automation. Students will also learn about the benefits of using Microsoft Dynamics 365 and how it can help organizations improve their customer engagement and increase their revenue. Moreover, this course is suitable for business users, IT professionals, and anyone interested in learning about Microsoft Dynamics 365.
- People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.
Module 1: Examine the core capabilities of Microsoft Dynamics 365 customer engagement apps
Module 2: Learn the fundamentals of Dynamics 365 Marketing
Module 3: Learn the fundamentals of Dynamics 365 Sales
Module 4: Learn the Fundamentals of Dynamics 365 Customer Service
Module 5: Learn the Fundamentals of Dynamics 365 Field Service
Industry demand: Research the job market in your industry to determine if there is a demand for Microsoft Dynamics 365 professionals. Look for job postings and talk to people in the field to get an idea of the demand for this skill set.
Career growth: Consider how the MB-910T00 certification can help you advance in your career. Look into the potential job titles and salaries associated with this certification.
Competition: Research the number of professionals with similar certifications and experience in your industry. This can help you determine how competitive the job market is and if the certification will set you apart from other candidates.
Training and certification costs: Evaluate the cost of training and certification and determine if it is a worthwhile investment for your career goals.
Long-term outlook: Consider the long-term outlook for Microsoft Dynamics 365 and CRM technologies. Look into trends and predictions for the industry to determine if this is a skill set that will be in demand in the future.