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PECB Certified Lead Crisis Manager

  • 4.9(12,089 Rating)

Course Overview

The PECB Lead Crisis Manager training course helps participants develop their competence to support an organization in planning, establishing, maintaining, reviewing, and continually improving its strategic crisis management capability based on the guidelines of ISO 22361 and other best practices. It also provides information regarding the fundamental concepts and principles of crisis management and the effective establishment and implementation of a crisis management framework.

In addition to the explanation of the theoretical concepts related to crisis management, the training course provides practical examples and scenario-based quizzes that will help you reinforce your knowledge and prepare you for real-life scenarios concerning crisis management.

Upon the completion of the training course, participants can sit for the exam and apply to obtain the “PECB Certified Lead Crisis Manager” credential once they pass the exam. The credential demonstrates that the participant possesses the theoretical and practical knowledge and skills to support and lead an organization in designing and developing its crisis management capability based on ISO 22361 guidelines and best practices in this field.

Learning Objectives

By the end of this training course, participants will be able to:

  • Explain the fundamental concepts of and principles for crisis management based on ISO 22361
  • Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence
  • Anticipate, assess, prevent, and prepare for crises
  • Respond to, recover, and learn from crises to improve an organization’s crisis management capability

Educational Approach

This training course is learner-centered and contains:

  • Theoretical and practical examples and best practices related to crisis management
  • Quizzes with stand-alone questions (at the end of each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam
  • Interaction between the trainers and participants using questions and discussions

Prerequisites

Participants who want to attend this training course should have a fundamental understanding of crisis management concepts, framework, and process.

Flexible Training Options to
Meet Your Needs

We understand that flexibility is key to effective learning and development, especially in today’s dynamic work environment. That’s why we offer multiple delivery formats for our trainings in UAE. Whether you prefer the interaction of in-person classes, the convenience of live virtual training, or the independence of self-paced online learning, we have a solution tailored to your schedule. Our goal is to make professional growth accessible to everyone, allowing you to upskill without compromising your other commitments.

Target Audiance

  • Individuals responsible for the delivery of a crisis management capability in an organization
  • Individuals responsible for implementing a plan and structure for crisis management within the organization
  • Crisis leader(s)
  • Members of crisis management teams
  • Individuals seeking to thoroughly understand crisis management
  • Individuals aiming to start or advance their careers in crisis management

Schedule Dates

03 November 2025 - 07 November 2025
PECB Certified Lead Crisis Manager
09 February 2026 - 13 February 2026
PECB Certified Lead Crisis Manager
11 May 2026 - 15 May 2026
PECB Certified Lead Crisis Manager
17 August 2026 - 21 August 2026
PECB Certified Lead Crisis Manager

Course Content

  • Introduction to ISO 22361 and crisis management

  • Crisis management framework

  • Crisis prevention and preparedness

  • Crisis response and recovery

  • Certification exam

FAQs

The course equips professionals with the skills to establish, implement, and manage a crisis management framework, enabling organisations to effectively respond to disruptive incidents and ensure resilience.

While business continuity and risk management focus on proactive planning, the Lead Crisis Manager course emphasises managing unexpected, high-impact events, decision-making under pressure, communication strategies, and stakeholder management during crises.

Participants will develop advanced competencies in crisis identification, scenario analysis, stakeholder communication, leadership under stress, media handling, and establishing effective crisis command structures.

The certification exam is a competency-based assessment that evaluates practical knowledge, strategic thinking, and the ability to apply crisis management principles to real-world scenarios.

By equipping leaders with the knowledge to implement structured crisis management frameworks, organisations become better prepared to safeguard operations, reputation, stakeholders, and compliance obligations.

Yes, the course is highly relevant for government officials, emergency response coordinators, and public administrators responsible for national or community crisis response.